“Stopped in after visiting a few different stores and was very impressed with your store. More importantly impressed with your employees. Jenny has amazing knowledge and customer service , highly recommend her and this store to any of my construction contacts.”
7:30AM - 7PM
4106 US-31, Traverse City
Hardware Stores
“Larger & better selection than ours in Mishawaka & South Bend. Everyone was very friendly & willing to help. Found everything we needed & then some?”
“About a week ago, I came in with my small chainsaw for assistance starting it. I bought the saw at your store a couple of years ago, but frankly have not used it much. Without hesitating one of your associates (a nice, knowledgable, younger guy with some colorful tats on his forearms) joined me outside, got it started and even tightened the chain! After giving me a couple of final helpful pointers, we said goodbye. All without charge! This is an example of rare and wonderful customer service, so hard to find these days (especially at HD, ha!)
Kudos to your associate and whoever hired him!”
“Stopped in Roy's General Store for a look and and ran out of time. Looking forward to going back for any household, hardware, or lawn care needs. Freindly folks very willing to help.”
“Ordered a door for my walkout basement from Pete at Access Window Door & Hardware and it was a pleasant experience. I went to three other places prior to here and left due to no customer service. When I walked into Access I was greeted with a smile and asked right away what I needed. Access gets my recommendation!”
“By far the best place in the area to get work done. Mike is a honest, fair, and hard working owner that you can count on. he has kept all my equipment running for many years !”
“Went to my favorite TC hardware store, Deweese, with 6 items on my list; figured I'd have to also trundle to Home Despot (ick) with the 2 little fussy screws I needed. WRONG - they had it ALL, and were super helpful. Seriously, I want a t-shirt or some other branded merch....”
“Air Gas – in Traverse City was a great asset when assisting us in a pinch with our CO2 needs. The Traverse City team was easy to work with, friendly, and helpful. Highly recommend. Thanks for your support.”
“I uses to say it's a great place to find that one tool you'll only use once but I have to admit they have stepped up their game and the products they offer have become very competitive to some of the top brands and dare I say even surpassed some.”
“If Roy's doesn't have it, you don't need it! From food to Minwax to nuts and screws, they have it all. They are open from 7 am-11-15 pm 7 days a week so if you're in Traverse City you can heart what you need at almost anytime. I have them 4 stars because they didn't have an iPhone holder for my husband but they actually put that on a list of things they need to get! It's an experience and it a gas station too!!”
“I was in a time crunch to get some specific paint and not only did they gladly help me, they even called an employee to come in who knew the paint department a little better since they were short staffed. That employee came in with the biggest smile on her face. Side note: I did NOT demand they call in extra help, it was done without my knowledge and they assured me it was how they operate! Cortney and Katy are amazing, please visit them here! Thank you ladies!”
6AM - 10PM
4155 US-31, Traverse City
Hardware Stores
“I love Menards! They have so much of everything! Plants, gardening tools, lumber, hardware, hand tools, woodworking tools, light bulbs, nails, screws, lawn furniture, groceries and seasonal decorations! Halloween stuff is out and it's only the end of July?”
“I want to give Brandy in the Shades & Blinds dept 5 stars but the customer service personnel were so rude, condescending, and most importantly not helpful that it brought Brandy’s score down. If not for Brandy, I would have gone elsewhere for my cellular shades. Management should acknowledge her cheerful, helpful attitude!”
“We dealt with John McKlintoc on buying appliances, that guy is amazing. Overall the store is lacking, 10% discounts not available on anything of any great value, think we will be moving to Menards in the future”
“They may not be as large as the big box stores, yet they seem to have whatever I need whenever I shop. Moreover, they actually have employees that are there to help.”