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August 2025 by Lauren Marsh
Lily has been awesome! She is extremely knowledgeable, personable and resourceful. I got myself into a bind, and Lily offered different solutions and actually worked with me instead of pressuring me towards one solution. She is also very prompt responding to emails and phone calls. I highly recommend Lily!
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July 2025 by Robert Waterman
The worst financial institution ever, they are total scam artist, my mother had an auto loan thru them and the car became undrivable and is being stored, we changed the insurance to storage instead of full coverage and the credit union sent a nasty letter saying they were going to charge her 2300 dollars for 6 months of full coverage insurance and when we called to explain they told her to take a personal loan for an amount that was almost double what she owed on the car and then they would let her put it under storage insurance. This is total predatory lending also trying to take advantage of a senior citizen/widow.
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June 2025 by Cr H
I just went through a very hard family tragedy and Spencer Riegler was very patient and caring while helping me with my finances. He went above and beyond in helping me through this hard time. Thank you again!
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March 2025 by Daniel M
New teller at the US 31 CU was fantastic, cared enough to ask why I was closing my account. Unfortunately I didn’t catch his name.
Explained to him why and he immediately got his managers attention. Manger did a fantastic job and collectively changed my opinion of the credit union. Customer service that you don’t always get in today’s world.
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February 2025 by Genevieve Prive
Update: I had the pleasure to speak with Carolyn, the branch manager. She was very apologetic about the situation and assumed the branch fault. She assured me this is not their usual level of service. She will personally look onto it and she will make sure we get our registration as fast as possible. I am satisfied with the resolution of this issue.
Thank you, Carolyn!
Absolutely 0 diligence. We completed a car loan through them with the seller meeting us at the branch on Feb 15. Today Feb 24, we learn that the branch never sent the title over to the main office. Therefor, we have a loan for a car we cannot drive because they haven’t done the registration. We need to drive our car, this is ridiculous
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December 2024 by Kevin Connolly
I have been a member of LMCU since the beginning, ever since they were Teachers’ Credit Union. When there was a technical difficulty with my transfer of funds, it was certainly a pleasure to work with Mr. Eddie Duran, who is very knowledgeable with all aspects of LMCU and very professional in his resolving my problem. Nicely done and highly understanding of the situation. Mr. Duran greeted me and gave me some insight: “This isn’t just a job; it is my profession.” I’m glad I am a member of LMCU because of people like Mr. Duran and his team. Thank you and nice work!
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September 2024 by Aspen Schubach
Ben walked us through the process and benefits of opening a new account for our business with patience and knowledge of personal vs. business transactions and documentation. Staff was helpful and welcoming!
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September 2024 by WierBach Farms
Ben was very helpful getting our new business account set up and was very patient as we explored the various options LMCU offers.
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May 2024 by UpNorth Life
Avoid. Avoid. Avoid. Know one knows who's doing what. The last couple of months have been an absolute mess. I do not recommend them for banking, lending, anything. Such a mistake to open an account with LMCU.
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March 2024 by Karen Miller
It's a friendly place very helpful any questions you ask a good place
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May 2023 by PC
great place.my only recommendation is you guys have laminated cards with our account numbers, your two locations in TC with phone numbers, with a routing number on it as well. something the size of a credit card that can fit in our wallets. thanks!
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May 2023 by Henry Reuben Whitworth
The absolute best credit union experience every single time I visit.
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March 2023 by Sandra Steinacker
Customer service is great.
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January 2023 by scott johnson
So this place pretty much saved me, after I had lost my debit card and ID. The wonderful customer service rep was able to find and verify my account and print me a new card then and there! 10/10 would recommend
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January 2023 by M Gretz
Always great service
