Apple Somerset is a welcoming store known for its friendly and helpful staff. Customers often praise associates like Ed, Shati, and Olivia for their patience, knowledge, and professionalism, making the shopping experience smooth and enjoyable. The staff takes time to understand customer needs, providing personalized assistance without pressure. Many customers have had positive experiences, with some even becoming dedicated Apple users despite previous preferences for Android. The store's staff goes above and beyond, helping with product selection, troubleshooting, and even resolving issues beyond the store, such as fixing problems with service providers. Customers appreciate the genuine interest shown in their needs and the high standard of customer service. Overall, Apple Somerset offers a positive environment where customers feel valued and well-supported, leading to strong customer loyalty and satisfaction.
I can not thank this store and staff enough. They were so busy and my daughter was in an accident and we are from out of state and they went out of there way to fix her phone. They were efficient and. Compassionate. Thank you.
June 2026
Walked in from out of town and watched Elena take care of a dozen or so people right in front of me cleaned my iPhone got it to start charging again all in under 10 minutes. Great service excellent job.
June 2026
A young man by the name of Tony was extremely helpful. If you go there ask for him. He is great!
