Apple Somerset is a welcoming store known for its friendly and helpful staff. Customers often praise associates like Ed, Shati, and Olivia for their patience, knowledge, and professionalism, making the shopping experience smooth and enjoyable. The staff takes time to understand customer needs, providing personalized assistance without pressure. Many customers have had positive experiences, with some even becoming dedicated Apple users despite previous preferences for Android. The store's staff goes above and beyond, helping with product selection, troubleshooting, and even resolving issues beyond the store, such as fixing problems with service providers. Customers appreciate the genuine interest shown in their needs and the high standard of customer service. Overall, Apple Somerset offers a positive environment where customers feel valued and well-supported, leading to strong customer loyalty and satisfaction.
Super busy yesterday like it would slow down And then a storm of people
September 2026
All the staff know their tech knowledge and I always come to this apple store to get anything I need. Apple has the best products and super reliable when it comes to their returning policy or asking any questions/help that you have.
September 2026
Young man named Zander help me and my 3 Pakistani friends buy a phone!!!!
