Jermell is amazing! He’s patient and understanding. But he’s left alone working by himself and he definitely needs more help. Too long to wait for assistance. Jeremell is worth the wait, but waiting over an hour just for assistance shouldn’t happen every time. Give him a raise and more employee assistance!
September 2024
Great customer service, appreciate the conversation.
June 2024
Grant was exceptional today assisting this 84 year old customer to transfer data from old phone to new. Wonderful employee.
