Auto Lab of Troy is an automotive repair facility owned and operated by Mark Stull, an A.S.E. Master Certified technician with over 30 years of professional experience. Mark has assembled a team of automotive professionals with a combined 80 years of experience to provide outstanding customer service and quality repairs. At Auto Lab of Troy, 100% customer satisfaction is the top priority. The team strives to build good customer relationships and deliver honest, quality repairs fixed right the first time. Customers praise the shop's ability to properly diagnose and resolve issues, even when other mechanics have failed. They also appreciate the warranty coverage and the willingness to assist with out-of-town repairs. Customers describe the Auto Lab team as professional, helpful, and friendly. They consistently deliver timely service, even for urgent repairs. The shop provides loaner cars to accommodate customers, and the pricing is considered reasonable for the quality of work performed. Overall, Auto Lab of Troy has earned a reputation as Troy's #1 destination for automotive repair and maintenance, thanks to its skilled technicians, commitment to customer satisfaction, and ability to handle a wide range of automotive issues correctly the first time.
We experienced a last-minute issue with our car. The service manager was beyond polite and knowledgeable. The diagnosis was spot on the repair was very reasonable. If we need service again, we will be back and will be referring friends and family based on out positive experience. Thank you!
August 2025
Out of towner, water pump broke, went in the morning and drove away in the afternoon. Very helpful, explained things, happy with my experience.
August 2025
My mom's car was leaking coolant bad. She stopped in first thing in morning and they were able to fix it (replaced water pump) same day. While expensive, it seemed reasonable.