Credit Union ONE, a financial institution with a focus on providing exceptional service, has consistently impressed its customers. Located in Troy, MI, the friendly and professional staff at the branch are dedicated to assisting members with a wide range of services, including opening checking or savings accounts, obtaining mortgages, auto loans, and personal loans. As a member, customers can enjoy access to nearly 30,000 surcharge-free ATMs through the CO-OP Network and over 5,000 CU Service Centers nationwide, allowing them to conduct business conveniently. Customers have consistently praised the thorough, professional, and friendly customer service representatives who have helped them set up new accounts and addressed their financial queries with patience and expertise. The Macomb Hall rd branch, in particular, has received high praise for the outstanding service provided by the staff, who are always pleasant, willing, and eager to assist customers with any situation they may have. Credit Union ONE's commitment to exceptional service has earned it a reputation as a great place to bank, with customers expressing their satisfaction and appreciation for the institution's dedication to meeting their financial needs.
I don’t usually go to the Troy location since I live more on the east side, but my experience was perfect. Just a simple transaction to withdraw cash in certain increments. The teller was very friendly and helpful.
June 2026
Great friendly staff, always professional with a balanced of caring for their customers.
June 2026
Fast, friendly and competent service. You can't ask for more.
