Fifth Third Bank & ATM is praised for its exceptional customer service and knowledgeable staff. Located in Troy, the branch features dedicated employees who go above and beyond for their customers. Tiffany, a staff member, helped a customer find crisp new bills for a trip after other branches could not assist. Personal Banker Giulio and Financial Center Manager Brandon are recognized for their helpfulness, while AVP/Mortgage Loan Officer Mark Owens receives special mention for his outstanding assistance with mortgage and banking needs. Overall, this branch is highly recommended for its commitment to excellent service and support.
This branch has amazing employees both Giulio Personal Banker and Brandon Gates Financial Center Manager has been so helpful! Really appreciate everything they did for myself and my mom!
November 2022
Really great branch! Staff here were super helpful and knowledgeable. Especially AVP/Mortgage Loan Officer, Mark Owens. He went above and beyond to help my friend. We are truly grateful. Go here, see him for all your mortgage and banking needs!
August 2017
Smooth Home Loan process! We worked with Mark Owen and the crew at Fifth Third and couldn't be happier with our experience. They were friendly, patient and knowledgeable in all aspects. Would recommend them to anyone looking!
