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February 2025 by Tracy H
Same as the other shoppers. Walked in ready to buy. Not one person of the 5 that I saw even approached me. Walked right out. Poor customer service.
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February 2025 by Godislove
Rude and unprofessional staff. I walked in and was not greeted, despite having a striped shirt worker standing right out Front. He didn't even acknowledge or offer assistance. Two more workers stood cackling at the register and offered just the same: nothing. After attempting to shop without help I just left and kept my money in my pocket.
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February 2025 by Melissa Simmons
Walked in today and no one spoke to us. Wasn’t greeted or asked if we needed help finding anything. We spent quite a bit of time trying to find something and wasn’t offered any assistance. Guy in the striped shirt who works the floor, greeted every one else who came after us (my party was black of course) and the others weren’t people of color. He proceeded to stare at us while we were shopping but that’s it. I guess calls himself keeping an eye on us (even with an infant baby in tow) instead of helping us. Guess he was a racist. We put our items back and left the store. If you can’t treat us with respect, you don’t need my money. No thanks
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December 2024 by Angelina M
WORST SERVICE EVER !!! I went in and asked for a shoe. A female worker said “these only come in a size 10” mind you I needed a 11. I sat down on their bench and searched up the shoe myself and found it in stock in an 11. Went to ANOTHER worker and it took him about 5 minutes to bring me out my shoes with an attitude. There is no reason Im doing your job . Get it together foot locker.
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October 2024 by Sofia Souto
worst service in the world. you have to beg someone to help you and then they disappear.
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October 2024 by Edmond Liu
Racist ever footlocker ever seen, I kept waiting 30mins and no one responded
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September 2024 by Timeless Garage & Ceramic Coatings
Came in to buy shoes and got nothing but rudeness. Spent money elsewhere.
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May 2024 by Andrea Boyd
The kids working here are driving away business. Very rude, unprofessional and uninformed. I will not be back.
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May 2024 by Turquoise Chan
Staff seems bothered by your existence
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May 2024 by Vic Haider
I just had the worst experience at this Footlocker. Manager extremely rude. Unprofessional does not know how to speak to customers.
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April 2024 by Yana Passater
It seemed like the store needs more staff… so I was patient… The first person helping me switched to someone else and did not even acknowledge that I was sitting right next to her obviously waiting. Just an ‘I’ll be right with you’ would have been satisfactory. There was a significant lack of follow up—- it’s not like I can get the sizes from the back myself - which led me to not get a pair for my husband too.
In general I had resigned to the slow experience until the cash register. That was tv level absurdity. The woman asked was helping me. I never got the first persons name and it had switched so someone else, because I was proactively looking to make a purchase and leave. So I described the second person, whose name I also didn’t get. She responded very sarcastically ‘Great, come back any time’. I was processing that for a second, because who does that? when she began demanding my phone number and email. I’ve never shopped at footlocker before and don’t know if I will again, so I declined to give either and said I’ll take the printed receipt. She was so obviously annoyed; it was so out of place for any kind of service that I kindof found it laughable and shocking…. Great tv satire.
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April 2024 by Jessica Jackson
Nice selection of Jordans and Nike Air max sales associates always ready to help
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February 2024 by Greg J
There was a time when a shoe salesman would help you try them on. Gone are those times for sure! I had the worst shopping experience this weekend getting shoes for the kids. Only positive I can say about this store is that they did have the shoes in stock! However, trying to get the sales people to bring me out the correct size proved more than a challenge. While I am not expecting these sales associates to help figure out sizing and stick around to help the kids try the shoes on, I do expect some level of service. The store was not that busy and the salespeople were just occupied taking to each other, or looking on their phone, or not helping us get the right shoe size from the back. They seemed upset that they had to do the slightest bit of work. Not only were they not very helpful, but not even the slightest bit courteous or thankful that we were shopping at their dirty store. And I do mean it was filthy; trash on the floor and tables. The seats where customers needed to sit to try the shoes on were just grose! When we did somehow find the size we needed after much of our effort chasing after the salespeople to bring us the shoes, the attitude of the checkout girl was a joke. The checkout girl wouldn’t even look at me once while ringing me up, didn’t say a single word to me during that transaction. I felt I was interrupting her and putting her out for having to check me out. Who am I to expect some thankful acknowledgment for shopping there and spending a lot of money on kid shoes. If this is what brick and mortar shopping has become, I will just order shoes from Amazon next time and return the ones that don’t fit saving the hassle of going back into a dirty unkept store and dealing with the unfriendly, unqualified, unmanaged and ungrateful, sales staff at footlocker.
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January 2024 by Kvng Evan2
Just wanted some shoes.
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January 2024 by Zach O'Brien
Terrible, my boy was just trying to get some shoes
