Kroger is a popular grocery store that offers a wide range of quality food and household products. The store is known for its friendly and helpful employees, who go above and beyond to assist customers. Reviewers have praised the staff, particularly Gabby and Howard, for their exceptional customer service. The Coolidge Road location is a favorite among residents of Birmingham, Bloomfield Hills, and southwest Troy. The store is well-stocked, and the produce is generally good, although it can be pricey if not on sale. Checkout lines can sometimes be lengthy, especially for those who prefer not to use the self-checkout stations, which have been described as maddening due to frequent false positives. One reviewer had a positive experience sending an international money order, with the clerk being knowledgeable and efficient. Another reviewer highlighted the excellent management, noting that the store manager, Andrew, is an asset to the Kroger team and ensures a great shopping experience for all customers. Overall, Kroger is a reliable and convenient grocery option, with a focus on customer satisfaction and a wide selection of products to meet the diverse needs of its customers.
Shout out to Christian for making my first pick experience a great one!
March 2025
This one goes out to Deborah, who we believe works evenings. She always answers the phone so nicely, and she is always kind and helpful to guests. She gives a lot of effort and makes sure our experience is great. We really appreciate Kroger for having exceptional people like Deborah on the team.
February 2025
Debra was so sweet an helpful at checkout she made us feel very welcome! 💜
