MetrolineDirect is a leading independent distributor of technology and telecommunications equipment, boasting over 30 years of experience. Known for its exceptional sales, support, and service, it operates from a spacious 60,000 square foot warehouse filled with both New and Certified Refurbished products. Customers appreciate the Rock Solid One-Year Warranty and 90 Day Advance Replacement Service that backs these offerings. Numerous reviews highlight the outstanding customer service provided by the team. Employees like Jesse, Tyler, and Norm are frequently mentioned for their knowledge, thoroughness, and friendliness. Customers express gratitude for the team's willingness to assist, even beyond standard support, showcasing their commitment to customer satisfaction. Many have experienced quick shipping and helpful communication, whether they needed assistance with programming issues or product inquiries. Overall, MetrolineDirect is highly recommended for anyone seeking reliable telecommunication solutions, thanks to its expertise and dedication to excellence in service.
I spoke with Tyler and he put me in touch with Norm who assured me he was going to take care of getting my item shipped out to me. They both were very professional and helpful and made me feel good about me placing my order with this company thank you so much
May 2026
I was having trouble on the website. I called customer service. I spoke to a human who answered in one ring ONE RING! LOL. The device came today. It's perfect. GREAT EXPERIENCE. Thank you!
January 2026
Know before you go: there's no counter help. It's a showroom with no sales people. You need an appointment to be helped by someone. Call ahead.
