Public Storage in Troy offers a free, no-commitment reservation process with an online eRental option to skip the counter. The location provides personal attention and has recent updates like new asphalt and paint. Multiple reviews highlight a specific manager for outstanding and wonderful service. This manager is consistently described as amazing, helpful, pleasant, and the best, having resolved issues with confusing website reservations, assisted with access difficulties even on a holiday, and provided clear help during move-outs including refunds. The overall experience is noted as fantastic and smooth, turning potentially stressful situations into easy processes with great service.
This is a great facility! It is clean, well kept, and secure. Simone is a fabulous agent. She is knowledgeable, friendly, courteous, and extremely helpful.
June 2026
Nancy was wonderful she talked us through the process she even waited for us to Go to the ATM would highly suggest renting out from her Super helpful and wonderful!
May 2026
Simone was very helpful and kind overall would use them again!
