Public Storage in Troy offers a free, no-commitment reservation process with an online eRental option to skip the counter. The location provides personal attention and has recent updates like new asphalt and paint. Multiple reviews highlight a specific manager for outstanding and wonderful service. This manager is consistently described as amazing, helpful, pleasant, and the best, having resolved issues with confusing website reservations, assisted with access difficulties even on a holiday, and provided clear help during move-outs including refunds. The overall experience is noted as fantastic and smooth, turning potentially stressful situations into easy processes with great service.
Simone is very helpful at the Chicago Rd facility. The best place and conveniently located
August 2026
Ms. Simone is the best. She patiently and professionally answered all my questions. I am glad I chose her location for my storage needs. She made the all the difference.
July 2026
Simone was excellent! Helped me get into a unit that locked properly after the initial unit had a problem locking.
