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March 2024 by Jade Zygner
Potholes are hard to avoid every 10 feet, rent has increased over 70% in less than a year, the doors don’t function very well, but the office lady is really nice when her golf cart actually works.
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December 2023 by Mo Chyeas
A good intro rate then after only 4 months they are increasing it and thats after you're forced to buy the worthless insurance. Most storage places are scummy, do yourself a favor and try to find a less a scummy one.
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December 2023 by LaTania Moore
I love cris on Winchester she helps and helped me out a ton she is very patient and passionate when it comes to me if I could give her a raise I would since day one
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November 2023 by Robert Harrison
Simone provides the boat possible service with a smile
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October 2023 by Baby Doll
Simone was awesome. The best customer service I've experienced in a long time. She is very knowledgeable about the products and services, she shown me my unit,walked me through the process of the point of entry, exit and security. She's very comfortable and confident in her position and made me comfortable with trusting my belongings to Public Storage. Thanks again Simone. YOU ROCK
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October 2023 by LaRaeia Hittleman
The only reason I give this location 5 stars is because of the manager Simone. I was going through a very difficult personal situation when I moved my things into this location, and another employee was harassing me over $2 that was missed on their account. Once I explained the situation Simone was more than understanding, and handled the situation as any business should. I recommend to only deal with her.
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October 2023 by Lauren Ashley
The manage Simone was so awesome for assisting me with find an affordable storage unit. Thank you so much for your help!
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August 2023 by T. M.
I've been using this Public Storage location off and on for the last 10 years. Simone has helped Me tremendously. Thru the Snow Cold and Rain. Renting with Her is Nice and Smooth. I read there putting on fresh paint.?!!... I Wonder what colors they are using. ha ha
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August 2023 by cathy ducharme
We’ve been renting from this location for many years. Over that time, I have met with several employees. Simone is by far the most knowledgeable and helpful. We needed to upgrade to a larger unit last month. She took the time to make sure we had the right unit for us, and available when we needed it.
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August 2023 by B.Boujie Queen
Simone did a wonderful job with her services. Will definitely refer friends
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August 2023 by george boston
Wow what a great experience again ?, Simone is just awesome. She is my personal of the year already hands down.
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August 2023 by Mobeen Kambod
Simone was incredibly helpful at making the signup process as smooth as possible!
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July 2023 by Sunshine 777
Simone is very rude, ghetto, and unprofessional and has blocked me from any Troy location because I told her to cancel my reservation after she called me and wanted me to schedule a appointment even though I was set to move I'm on the 27th of June. When I asked if I could come in on my own time, her reply was, " We have other things to do on the property and other people to talk to." Simone, I'm sorry if coming to the property on my time would disturb you from your job. Everyone I've spoken to at their Troy property afterward as been rude and nasty.
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April 2023 by will stack
Simone is very professional she is always available for my needs. She is a keeper.
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April 2023 by Lydell Tinnon
Simone is always pleasant and professional. I don't like when i come and she is not here. The other people are lazy. Sorry i have to let you know.
