“I've been meaning to write to say how impressed I am with your staff! They are friendly, patient, and helpful! Everything is so well organized and runs smoothly. I have always had the best service and success sending packages with you. I just sent some packages yesterday and was once again thankful that your staff does their jobs with excellence!”
“Had a wonderful experience at this location. The staff is very helpful, especially Duaune. Their help and patience and attitude in getting the customer‘s work done are very positive.”
9:30AM - 5:30PM
318 John R Rd, Troy
Shipping Centers
“I went to UPS to set up a P.O. Box, and I had an excellent experience thanks to Michael and Alex.
From the moment I walked in, they greeted me with a warm and friendly attitude, making me feel truly welcomed. Their kindness and genuine care for customers stood out, creating a positive and inviting atmosphere.
The service was not only professional but also incredibly efficient. They handled everything quickly and smoothly, minimizing wait time. Whenever I had questions, they patiently provided clear and detailed explanations, which made the whole process easy and stress-free.
Overall, I was highly impressed with the service at UPS, and Michael and Alex made my visit even more enjoyable. I will definitely return with confidence for any future needs!”
“My company has just started getting into shipping out LTL and we've used various companies to ship out to our other locations. Any time I've contacted someone else, I've always felt like I was interrupting them. That is a different story today. I called Old Dominion and spoke with Kim Hedrick there to set up my delivery and then asked her a question about freight class and she was extremely helpful and took her time talking to me about they do freight classing items and sent me information that was able to help us out to better class our shipments. I greatly appreciate her taking her time helping.”
“I have come here for printing and laminating and had a great experience. When printing was messed up the staff made it right and did not charge me for the messed up products I created here. Have had package drop offs here and again good experience for me. Was able to get in and out quickly. Will use this location for future needs.”
“Had a wonderful experience here. My phone was messing up and I couldn't find what I needed to to return things. Shahel really took care of me and I appreciate it very much.”