The UPS Store in Troy is locally owned and operated, offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Reviews consistently highlight that the staff is amazing, friendly, helpful, and always on the ball. Customers report excellent, fast service in a clean environment, with employees going above and beyond to assist. The store is noted for providing a breath of fresh air with efficient, no-fuss transactions. Service is described as great, with staff being very helpful and even assisting customers with personal care.
This particular store ROCKS! People are in and out very fast. I had to fax a 5 page correspondence to my insurance company and was able to get that done also. Others in line were mentioning how fast this store is also. 14 and John R
June 2026
Exceptional service, quick, reliable, employees are knowledgeable and cordial
May 2026
Thank you to the guy that helped my mom print some papers today. She had gone to office max earlier and they were absolutely awful as I heard them over the phone. Anyways, excellent service. Thank you!