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September 2023 by estrella ocho
Really bad customer service by the greeter. I was not greeted when I walked in or at the register. Further, they did not know the answer to many questions, and when they did, they did not advise me correctly. I drove an extra 25 mins to white oaks mall where I received good service.
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June 2023 by Abyudh Reddy
The staff there was unbelievable. Got almost everything that I wanted. They went the extra mile to get me what I was looking for AND more. I wish I could keep coming back to the store. Also, since I was buying there for the first time I got absolutely out of the world discounts from their XPLR program. Was a fantastic experience.
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April 2023 by Mark Fertig
If you're going to sell chinese-made clothing at a 1500% markup, I would think you could at least acknowledge and/or greet shoppers.Especially on a quiet Friday morning, when staff outnumber customers 3:1.
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March 2023 by PAUL RITZ
Great place to shop. Lots!! of selections in most price ranges. Good to visit in winter when its cold outside. Multiple levels with lots of great people watching spots.
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February 2023 by the Chateau
Another ripoff company overcharges people for product available at 1/3 the price, with better qualities in different brands. The American art of rippin off gullible youngsters. A Price of admission company.
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January 2023 by 611jenifern
Huge upscale mall with 3 levels. Macys and Norstroms are the base stores. No Disney store :( Vera Bradley store will be closing soon. Small food court considering how many stores.
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December 2022 by Mike J.
Cool store, reasonable pricing for northface, love my coat
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November 2022 by Rhonda S.
Both times I went to the store I was warmly greeted by the same young gentleman. He was helpful with the questions I had and made useful suggestions. The store is clean and well organized with a good selection. Plus they had a great sale On the exact Coat I wanted.
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November 2022 by Kevin Li
Store is messy and staff clearly dosent care. Very poor service,I would recommend buying online instead.
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October 2022 by mario kanou
Exlent experience with the workers..very nice store I like it
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October 2022 by DJYReadingBerks
Excellent shopping mall, good area for eating with a good choice of foods, most of the main stores something for everyone
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August 2022 by Into the Unkown
Great staff and pretty good selection. Recommend it.
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June 2022 by Amine Beydoun
The heavy set brunette slaps her face when you walk up with a return then makes it overly burdened to return the product that is still brand new with tags. Their customer service is the prime reason why I only purchase northface products through third-party companies.
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May 2022 by FlyAtNight
We visit Somerset every time we are in Detroit. This time it was just for Macy's, the Apple Store and dinner at California Pizza Kitchen. The mall wasn't as crowded as we expected for a Friday evening. Shopping was OK and dinner not so.
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January 2022 by E T
The staff was awesome. Ross was very knowledgeable and kind. He took time to explain the products to me. He was very patient. Sam checked me out and did a great job. Thank you guys for your help. The staff ROCKS.