The North Face at Somerset Collection is a store offering a wide selection of hi-tech outdoor gear, outerwear, apparel, backpacks, and shoes for activities like hiking and climbing. It provides gear for the entire family and is a spot for holiday gifts. The store is located in a huge, upscale mall with multiple levels. Reviews highlight a great shopping experience with lots of selections in most price ranges and a clean, well-organized store. The staff receives consistent praise for being unbelievable, helpful, and informative, often going the extra mile. Specific assistance with the warranty program and helpful suggestions are noted. Customers also report fantastic experiences with great sales and discounts through programs like XPLR for first-time buyers. The store is described as a great place to shop, with a good selection and a positive, welcoming atmosphere.
Alvin is a great help! He was so patient and quick with my return. Love the NF team at Somerset
December 2023
I am in absolute LOVE with my coat! 100% worth every penny ☺️? couldn't be happier.
June 2023
The staff there was unbelievable. Got almost everything that I wanted. They went the extra mile to get me what I was looking for AND more. I wish I could keep coming back to the store. Also, since I was buying there for the first time I got absolutely out of the world discounts from their XPLR program. Was a fantastic experience.