Verizon in Troy offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. Many reviews highlight the excellent customer service provided by staff members, including Brandon, Raheem, Aliksander, and Gregory, who are recognized for their professionalism, friendliness, and knowledge. Customers appreciate the thorough assistance in troubleshooting issues, such as hot spot service and phone activations, with staff taking the time to explain solutions in detail. The store is praised for its commitment to customer satisfaction, with experiences often exceeding expectations, even when services extend beyond closing hours. Additionally, online services enhance convenience, allowing customers to schedule appointments or place orders for in-store pickup or delivery. Overall, Verizon in Troy is highly recommended for its dedicated service and supportive staff, making it a reliable choice for mobile needs.
Brandon O. was a massive help today and did a stellar job! I will definitely be returning here anytime I need anything. Thank you!
July 2026
I had such a great experience. Marvin was so knowledgeable, professional, patient and kind. He made sure I got what i would need. I did not feel rushed and understood all my options. Saf was also helpful. I always enjoy doing business at this Corporate location. Thank you!!!!
May 2026
I enjoy coming to this location. Keith is such a great representative. He is efficient, prompt and follows through on communication and more. I am very please with my service and their customer service.
