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“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“Grateful with my service they are hands down the fastest and the easiest way to get a new phone or even add a line or even the latest fastest internet come stop in and see hasan or mike”
“Walked in yesterday on Fathers Day cause my son had lost his phone while on vacation. Not only did Veronica help us out in getting him a new phone but she also worked soo hard on saving us $$ on our bill!! She went above&beyond what I ever experienced!! She even wrote everything down for me& walked out with a new tablet,phone& watch… it’s people like her that truly can turn someone’s day around!! Thanks again for all help Veronica!!! This location will be my forever AT&T shop!!!”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“Stopped by the other day to add a tablet, store is super clean and organized. Customer service was fantastic I highly recommend you come here they really do try to give the best experience and also save you some ??”
“I went into the store to get immediate assistance for my broken phone that was crushed by a dumbbell and to avoid going back to the Fortune 500 store that initially sold me the phone. I began to discuss some of the issues that I experienced throughout the entire process of switching from Verizon to AT&T to the rep, Natalie, and she was very understanding. Although she was not the one that sold me on some BS plan story and switching story that the rep from the store did that was a complete fib and fantasy - she was however quick to aid, explain, and help me understand a lot about my plan, how to find a solution, and went right in solving what she could and doing her best to keep me as a customer. She was delightful to work with and is the only reason I decided to buy a new phone right then and there and stick out another 3 years with AT&T. Thank you Natalie. Your supervisor, Brad, and AT&T are lucky to have you on the team. I appreciate your willingness to navigate my frustrations and find a solution for my problem so quickly. You rock!”
“Steve worked hard to get my phone up and working. We appreciate all the help. I am sure I will be back... especially since this phone has a mind of its own. You were very helpful and very nice.”
“Helped pull out a charger that broke off in my phone for free. They are super nice and knowledgeable people here. I 10/10 recommend. I got my screen fixed also here and they did a phenomenal job. Thanks !!!”
“The screen on my Samsung A20 has been cracked for the last year and went completely black last week after I added another crack to the growing spider web that is my touchscreen. It took less than a day for James to get the materials needed and only 20 minutes for him to repair my phone. The phone looks better than new and now I'm annoyed that I bought a new phone before taking my A20 to A+.
I'll be going back to A+ for future phone repairs.”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“My boyfriend and I came in to get his phone upgraded & left out with much more!! Moe helped us & He is very polite, thorough, & helpful. We really appreciated his service! He is an amazing employee.”
“Rutger was patient to address my need. Initially I felt hopeless about my circumstances but Rutger was so kind to listen n understand my need. Rutger went above & beyond even giving my sons a better deal. Thank you so much Rutger. May your tribe increase. Keep up the good work . God richly bless you & your family.”
“Louis is very knowledgeable, polite, professional, and customer focused. He made our trip to this Verizon location very enjoyable. I highly recommend stopping by and asking for his help.”
“Joe B has amazing customer service! He was very helpful and knowledgeable on products. I was in and out within 45 min. I did a upgrade and I totally recommend this location!”
“My phone the S22 was very broken and I was worried I would have to spend so much money to either get it fixed or to trade it in. The worker at this location, John. Is a god send. He helped me with all of it and I only ended up spending $60 instead of the $288 that I would have to to fix it or if i had gone to a diffrent store. Thank you so much to John and this store. This will be the only one I go to from now on.”
“By far the best resource for your cell phone repair needs. Diagnosed and fixed my wife's phone on the spot, plus discounted service and accessory we bought. Highly recommended”
“My 3rd experience with AJ just gets better and better. I text he answers with where he’s at for the day and I come see AJ ONLY! he saves me money and offers me products that I actually need! Thank god for AJ!”
“We've gone in twice regarding issues with our internet since we moved to the area last year. Each time they were very helpful and clarified any issues and confusion.
The most recent time Logan was a big help. Our internet was shut off because we were still on copper instead of fiber and he sat with me for at least 4t minutes when I went in to clear up the issue. He got our service back on, upgraded, and got us a gift card with the upgrade. Really appreciate his time and effort.”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“The last 10 years I have been going to this Metro PCS. I trust Greg to be straight & honest with me. Every time I walk in he remembers me, doesn't matter if its been 4 years. We got new phones this last week & as always is so patient. He was busy & still talked to everyone & remembered other people as well as they walked in. I go here because metro is a good deal and Greg period.”
“Best phone franchise owner there is . Mr Steve Jarbo . He has been my personal phone go to guy for the past 25 years . I will always stay with AT&T because Steve works for your company and is very knowledgeable and patient with all his customers . I’ve seen him at work numerous times over the decades and he is an amazing guy .”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“I was having problems with my modem, and my usual Metro Store was closed. My next door neighbor also needed something. The person working the counter was quite knowledgeable, and was able to provide myself and my neighbor deals on our modems. On the sales receipt it gives the name "Benignity". I will probably start doing all the business with my Metro account at this location.”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“Honestly I’ve been coming to this place for a couple of years since I always break my phone. I love the 2 guys there , they are so nice and reasonable prices. Highly recommend :)”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“Great place for phone repairs and sells a lot of accessories always in stock and very nice people that are always there for help never had a bad experience very pleasant people and clean store”
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“Will is the man! I'm not exaggerating when I say that his knowledge and persistence when helping me solve an issue with Cricket customer service saved me hours of time and hundreds of dollars. Frankly I may have left Cricket Wireless entirely if I hadn't been lucky enough to deal with a pro like Will. It's worth noting that while working with me he managed to also talk a guy into joining Cricket and hooked him up with a new phone. Take care of this man. He would excel at anything he did because he has work ethic!”