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January 2024 by Von Mamou
The gates were all closed at 3:50PM me and other customers were knocking on the gate
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December 2023 by Jeff Boldt
1 person serving customers during the holidays......1 amazing
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December 2023 by Pa Cor
As typical, the lack of any sort of customer service is prevalent at the Utica location as well. Build back better has this post office absent of the necessary supplies to conduct business. Utter disappointment, but expected.
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December 2023 by DD R
12-07-2023 (a Thursday with no holidays) at 2:50pm they are closed. This is not acceptable for a business that we need to rely on.
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December 2023 by Mark Nelson
There’s never anyone working. And the self service printer is out offline so you cant even mail a package. Our postal system is a disgrace
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October 2023 by Lance Thomason
It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.
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July 2023 by gabby bennett
Not satisfied with this postal office. The workers here are rude, and seem inconvenienced to do their job. Each time i’ve gone in, it seems they are just trying to get the most money out of you.I thought a postal office was a professional place, but that is not my experience here. I will drive out of my way to go to a different location.
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July 2023 by Ian Kletch
If I could give 0 stars I would. This USPS location has delivered multiple packages to me an signed FOR me every time. This is illegal to do, and has also lead to many of my packages being stolen. Many of these packages were over the $100 coverage that USPS offers.
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June 2023 by Steve Gwisdalla
I've been trying for weeks to pick up a package... finally get here during their posted hours to find a sign that says they'll be back over an hour later. (There is no mention of closing for lunch breaks on the website.)
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May 2023 by Christina Rayne
Went to ship packages at 1:30pm and there was nobody there except 2 customers. One customer explained to the other customer that there was a note saying out to lunch. I shipped using the kiosk. Exceptionally hot inside with no A/C. When I left there were now 3 customers and no workers. Unless you're using the kiosk, I would just go to a different branch.
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May 2023 by Meadow Butler
Sign posted on the door that days they'll be back at 215. But here it is 230 and no one is at the counter to help.
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March 2023 by Dan
They seem to close when they feel like it. Either the hours are wrong online or the employees are just deciding to leave. Multiple times I have come in during normal business hours and the place was closed up but the front door remains unlocked.
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March 2023 by Robert Nelson
I was supposed to receive a package from there that was dropped off on February 28th and it never left from there and today's date is March 8th.
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March 2023 by Salleen W.
Every time we go in this USPS it's always about 80° and there's an old lady working behind the counter, who is always always always rude. Today I went in there to ship off a package and I didn't put the address on the envelope, so I asked her to use a pen. She refused to give me a pen or marker to use for 30 seconds and made me come back when it's filled out, instead of helping me out. The customer service at the store is terrible and I do not recommend people going in there if they don't have to..
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February 2023 by Omnipotent One
Absolute worst branch I've ever been to. Screen on service window was down, with a hand written sign, "be back at 2:15". No one ever showed up, and other customers said this is typical for this branch. Who ever runs this branch should be fired.
