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“The young lady who was there after hours was so helpful and pleasant,if she represents the caliber of people at the facility it's a GREAT place to utilize when shipping larger items!”
“Excellent customer service from the front desk personnel today! They were very respectful and patient with my print job and my package. Definitely go to this store for your transactions!”
“Great place to have items packed and shipped! They have a big selection of packing materials. A very friendly and helpful staff! They were able to get my shipping issue sorted out in no time.”
“Excellent service, Thanks to Datt Express Michigan for their attention. I give you 1000 points since I always ship with you and they arrive in excellent condition.”
“Great place to get Christmas and graduation cards at a very reasonable price and next day! Usually has a coupon code for those holidays and events. Great quality with both services recently very happy!”
“Small place, not super shiny with all the "corporate" noise you get at some of those other stores. You can tell this is a franchise, independently owned. But the personal help and support you get is very friendly and very accommodating! Would recommend to anyone. They can handle the big stuff, but they're also good at helping the little guy.”
“I was there today and I had absolutely no idea what I was doing. Jim, the store manager, was amazing and had the patience of an absolute saint. He should get a raise. I would not have been able to complete my task without his help. He was calm and courteous when I was obviously going through a stressful time. Before I walked in I told my husband to pray for a very patient person to be in there to help me. Jim, you were literally an answer to prayer and I truly appreciate your kindness and help.”
“The UPS Store on 44th in Wyoming is a busy place. I was pretty concerned when I arrived and there were 10 people in front of me. Rather than taking a long time, the two staff members quickly worked through the needs of the customers and I ended up waiting less than 10 minutes, probably closer to five. And I received notice that my package arrived to its destination the promised time.”
“This place is great - we've printed over 30 orders here and if there was ever and issue, they resolved it with extreme kindness and care. We even had an emergency quick print needed and they were able to help us out. Highly recommend!”
“Really enjoy working with worldwide. They’re fast, responsive, and reliable. Makes my day to day responsibilities a lot easier to manage from a shipping and delivery perspective.”
“There was minor delivery issue for a large package being delivered to my home. Mary provided good customer service and Bob in shipping went above and beyond to make sure my package delivery went smoothly. The two guys(truck drivers) that came that evening, made sure it was delivered where I needed. They went above and beyond too. I appreciate the response,care and effort from everyone at Estes delivery on 44th to make sure my delivery was a success.”
“Had an incredibly pleasant first visit. Gretchen was amazingly helpful, bubbly and sweet to my kids. I will be back again! As a homeschool mom in the area various printing needs are a must! Thank you Gretchen!”
“UPDATE: after my original complaint written below, George called me and “saved the day”! For this company. He helped me, worked with me to get my product BUT it still doesn’t make an excuse for the others not apologizing for the nonsense I went through. I Was on hold for over 10 min, only to get disconnected or hung up on, not sure, to call back again, told they can’t help me, put me back on hold. Finally, got ahold of a person, I explained my frustrations with her, she giggled, no apology but she did get some information for me. My shipment was in grandrapids mi, said to be delivered today, checked tracking number, says it’s going to now take 5 more days, 35 min away, I asked to just pick it up, what a mess, I will never have them ship anything else for me!”
“Super helpful staff and quick service. One of my prints turned out very dark and didn’t hold any color and the staff there was very helpful and understanding. They allowed me to take as many attempts as needed to get the print to turnout as I wanted. They were also very efficient when it came to printing out my poster. 10/10 would recommend.”
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“I had a washer and fridge delivered and there were a fair number of stairs to get to the house. The gentlemen did a great job and took my old fridge without hesitation. Will definitely use again!”