U-Haul Moving & Storage at Alpine Ave offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers can also access portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane. While one customer had an initial issue with their 20ft U-Haul reservation, employees Jake and Chris went above and beyond to resolve the problem. They found an alternative auto transport option and ensured the customer could complete their move to Alabama. Overall, the U-Haul location receives high praise from customers. The general manager, KeAire, is described as fair, friendly, and considerate. Employees like Courtney and the friendly, efficient staff provide excellent customer service, helping customers get quickly into a rental truck. One long-time U-Haul renter notes the location is "really good" due to the capable management and staff. They encourage anyone who has had a poor experience elsewhere to give this U-Haul location another try, as the service and experience are likely to be significantly improved.
Courtney was the epitome of what customer service can and should be; helpful, friendly, and efficient. Just have to give credit where credit is due. She is very good at what she does and we had a very pleasant rental experience because of it. Keep up the good work and thanks for what you do!
March 2024
I have rented a couple of vehicles from this location and have had great experiences! The general manager, KeAire It always been fair, friendly, and considerate.
I recommend renting from Alpine U-Haul
February 2023
Rented a truck on Alpine ..The Employee Was great ..She was Friendly and She got me in a truck and on my way Fast. Place was very neat and clean. THANK YOU SO VERY MUCH..YOU WERE A GREAT HELP
