“Scott was honest and helpful. Offering solutions to help us fix our trailer quickly and on our time schedule. It was refreshing to see the quick responses to emails in a time when it feels like the art of customer service has been lost.”
“The whole staff was friendly! Me being African American. especially from Florida with Gold crowns. was kind of nervous how I would be judged during my cdl training. man was I wrong. Even the mechanics for the most part spoke and made me feel very comfortable.. Not to mention my Trainer Tim . He Definitely was God sent...”
“All our experiences at U-Haul have been great! The office on Cesar Chavez is stellar at what they do. Friendly, professional, helpful - we'll go to them when we need a truck or any other moving services. The check-out and check-in processes were easy, and we felt completely at ease throughout all transactions.”
“Several times a year, the food pantry that I work for receives large donations of food. We always use Penske for renting trucks. They have been so helpful and friendly. Great place to rent from!”
“These guys are all around great! Used the rental truck service on many occasions. Quick and Easy. Knowledgeable Staff Member Brendon is always on point! Ready with clean truck and key in hand as soon as I walk door. 5 min later I'm on the road. The prices are very reasonable and straight forward. No surprise charges. I appreciate that! I'd recommend the 28th Street Enterprise Truck Rental to anyone needing a truck!”
9AM - 5PM
3451 Plainfield Ave NE, Grand Rapids“This U-Haul Rental process was quick and easy. I filled out my driver information online beforehand. Crystal S was a boss, juggling checking out multiple people at the same time. She was super helpful and made everything easy.”
“The sales folks, If it's not on the lot will try to find what your looking for. I have purchased a few truck here an it's been very easy. kim will get you your financing done in no time.”
“Love the Grand Rapids Station. Their always giving all truck drivers full service. Kalamazoo sometimes you can sit for a bit waiting for a attendant to come out to give you fuel and that's all they do unless you ask for full serivce.”
“Over all, besides the move its self of course, everything was top notch. The vehicle was a blessing and the Uhaul manager was extremely Helpful and understanding of the situation.”
9AM - 5PM
2345 Alpine Ave NW, Grand Rapids“Courtney was the epitome of what customer service can and should be; helpful, friendly, and efficient. Just have to give credit where credit is due. She is very good at what she does and we had a very pleasant rental experience because of it. Keep up the good work and thanks for what you do!”
9AM - 5PM
3815 28th St SE, Grand Rapids“I had a great experience. When I explained the gas wasn’t at what they said and had proof they reimbursed me because I made sure to put it at the mark they said it was at. I appreciate them at that location. I’ve always used that one and never had issues! Friendly and clean location”
“Been storing at this location for my business for many years. Jenny has gone above and beyond to remedy any issues I have come across! She cares very much about the safety of her clients and the facility! Highly recommend!”