Burlington is a popular store offering a wide range of products including clothes, shoes, handbags, cosmetics, home décor, and even car accessories and groceries. Customers appreciate the store for its reasonable prices and good brands, making it a go-to destination for deals and stylish shopping. The store often features seasonal items, such as Easter décor, and emphasizes staying on trend for ladies, juniors, plus-sized, kids, and men's fashion. Many shoppers find the store well-organized and easy to navigate, especially after recent improvements overseen by dedicated staff. Customer service experiences vary; some visitors note friendly and helpful employees who make checkout quick and pleasant. However, long wait times at checkout are common, especially during busy hours, and some customers experience frustration with the checkout process, including line-cutting behaviors. Security personnel are generally pleasant, contributing positively to the shopping experience. Staff training and management issues have been reported, with some employees feeling disrespected or overwhelmed due to poor training, broken equipment, and disorganized work conditions. While the store's atmosphere has improved recently, there are concerns about hostilities and micromanagement affecting staff morale. Overall, Burlington remains a favored shopping destination for those seeking good deals, with ongoing efforts to enhance the shopping environment.
No shoes or boots size 10. The plus size clothes are very minimal
January 2026
Everything is good except the billing counter. The staffs are too slow to take bills. Should add more staffs. You can finish your whole shopping in half an hour but have to wait more than an hour to check out. And there was only 2 lady taking bills others were just hanging around. Frustrating.
January 2026
They have nice coats, purses, accessories and more...