Metro by T-Mobile has received mixed feedback from customers. While some express dissatisfaction with increased advertisements since the T-Mobile acquisition, others highlight positive experiences with staff. Reviews praise employees like Dom and Marvin for their helpfulness in purchasing new phones and transferring data. Customers appreciate the friendly and patient service, noting that the store has the necessary accessories and provides reliable support for repairs and bill payments. Overall, this MetroPCS location is considered a good option for phone-related needs.