The Cricket Wireless Authorized Retailer has helpful staff who provide great customer service. They are kind, patient, and knowledgeable about cell phones and plans. Customers appreciate the time and effort the staff put into helping them find the right fit. The retailer offers good prices for upgrades and new phones. Staff members, such as the ones who helped with phone purchases and Apple certified charging cables, are always willing to answer questions and make the process easy. Overall, the Cricket Wireless Authorized Retailer is a recommended location for friends and family.