Emmett's Energy, located in Waterford, is known for providing exceptional fireplaces and unmatched service. The business specializes in fireplace selection, installation, maintenance, and repairs, ensuring every hearthside is in top condition. Customers appreciate the knowledgeable and courteous staff, particularly highlighting Ken's professionalism and technical competence. He is recognized for being meticulous and thorough during service calls, ensuring safety and functionality. The team, including the experienced store manager, is willing to work with clients to meet their needs, offering valuable suggestions that enhance design choices. Emmett's Energy has built a reputation for going above and beyond, taking the time to address all customer questions and concerns. Whether dealing with gas fireplaces or woodstoves, the staff is committed to guiding clients in making the right decisions. With a strong emphasis on customer satisfaction and quality service, Emmett’s Energy is highly recommended for anyone's fireplace needs.
I would highly recommend Emmets Energy in Waterford. My service tech Ken was prompt, informative, and efficient during my appointment. He found a small leak and fixed the issue and recommended a few things for the future. Thanks Ken!
February 2026
Service Technician Ken was professional and courteous. He went above and beyond in servicing our Lopi fireplace insert. I highly recommend Emmett’s and Ken for fireplace inserts and service.
December 2025
I want to thank Ken and Jaden for a job well done in the replacement of the gas valve on my FP. Both were very respectful and courteous. I also appreciated Ken for being technically skilled in the details to ensure a quality install.
