Flagstar Bank is a highly praised financial institution, with customers consistently reporting excellent experiences. The staff is described as friendly, helpful, and insightful, particularly the branch managers Zack, Ruzha Alliaj, and Lee Golding, who provide exceptional customer service. Customers appreciate the bank's ability to save them money and make their personal and business banking seamless. The bank is known for accommodating customers' special needs, such as those who are handicapped, with empathy and efficiency.
Went in to open an account and the staff were super friendly and helpful, chatted with the branch manager Zack and he was very insightful and charming. Looking forward to coming back in.
December 2023
Always been a great experience. Is my bank for 20 years. Thank You "bank Mom" Florannsa very being there over the years. The manager Ruzha Alliaj and Lee Golding
October 2023
Ruzha and her team at the Waterford branch are top notch! Definitely recommend going in to see her, she will save you money when she can and has great customer service. I actually drive past another branch to go to this one!
