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“I had 13 Amazon items that I needed to return, and Bill was so helpful, kind and patient with my searching through my phone for each return label!!! It was so efficient and I appreciated Bill's professionalism and assistance.”
“Best UPS store! Staff is amazing and Tim is so helpful and knowledgeable. He is always willing to help and always has a smile on his face!
Love this place!”
“FASTSIGNS in Auburn Hills does a truly fantastic job. I have used them twice now, and both times they have knocked it out of the park, both in customer service, and in the quality of their products. Mark and Jason were incredibly helpful in working with our organization to troubleshoot our banner project, made sure everything was perfect, and got it done overnight. I highly recommend them and will continue to utilize their services in the future !”
“Today is Dec 8 Sunday morning. The two opening the store were doing the absolute best they could. They were bum rushed before they even opened. I sat outside from 945 till 957. I noticed a line forming so I went ahead and got in line.. the customers were being extremely rude and huffing. All while not knowing they let an elderly gentleman in early as he was being impatient. So they didn’t even get a chance to fully open and were doing the best they could while a store full of people complained and huffed and puffed. If you were one of those people SHAME ON YOU. You all are much older than these young adults who are TRYING to help you. Super proud of the two doing the best they could and keeping their calm. I’ll be back. And if I have to wait 30 minutes cause they are having issues I will do it again with no complaint. People need to work on their energy cause the two working were being absolutely the best they could.”
“I just want to say that there are still good people in this world!! To the owner Greg! Thank you so very much for your kindness you showed me today!! I will never forget it!”
“Shout out to Nathan great PR skills and so very kind to me. This location has hands down the best and most knowledgeable staff I have found.. As senior I am always treated with respect and kindness from all staff.. Great job everyone..Thank you so much”
“Mike at Pak Mail was outstanding! I shipped my Mother's china to California. It arrived in perfect shape, and I can't believe how well packed it was. Initially the price seemed high, but after I saw the care that was taken with such a precious item, it was worth every penny. Thank you Mike!!! Karen”
“Just had the best interaction with the employees of this location. I had a medication that needs to be overnight shipped due to temperature affecting the safety and effectiveness of it. It got lost in Memphis TN for awhile and was nearing the date of loss by end of day Saturday (today). It finally entered this location and we talked to the man at the front desk and he was very kind and told us he would find people to go in the back and look for it so I didn't have to wait until Monday for a medication that would be unsafe by then. He was able to get Sheree and Bruce to look and they found it before close. I am forever grateful to all of them! Thank you for the excellent customer service. If their boss sees this, they all deserve a raise!”
“If you simply need to drop off a prepaid/pre-labeled UPS package and have a prescription to pick up or some other CVS items, this is definitely convenient.
Very easy, very fast. And as stated if have to stop here anyway, saves you an extra stop at UPS.
Although I have not done so, but my understanding is you can have UPS drop off packages for you here for little extra security, instead of leaving on a porch.”
“I had a miscalculation and issue with a package address on fed ex's end, Matt was very kind and helpful for me as well as Doug who ensured the situation was resolved. Awesome team! Very satisfied with their service today.”
“I went to pick up an online order today and realized I’d ordered the wrong paper size for one of my documents. Darius was so patient while I resubmitted a new doc, and then he re-printed everything properly and made sure it was all correct before I left. SO helpful!”
“Mike is kind and knowledgeable. He’s helped me multiple times re-printing my labels on spot when my printer has done a poor job on printing the codes. It’s a busy location & I’ve witnessed him trying his best to help everyone equally with a smile. It’s sad to see so many negative reviews.”
“This place has always been helpful when packaging and shipping items. Fair prices and great service.Side note - Someone posted a negative review about FedEx and I think that's a mistake. This place is a 3rd party (they are not actually fedex or UPS) but they will ship with them as you choose.”
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“Absolutely love this UPS add the staff are always friendly and ready to help you.. I'm a manager at a loan company and I have corporate send what I need to them as I know it'll be ready and waiting for me. They are all wonderful .”