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“First time experience with this company.
Excellent customer service and excellent workmanship.
These guys are working above and beyond.
Thank you for the great repair and paint touch up.
I would give you 10 stars !!”
9AM - 5PM
225 Court St, M-30, West Branch
Auto Parts
“This is the best place ever it has cheap prices and there are super hard working people that work there. Also the customer service deserves a five star rating too!”
“Muffler Man of West Branch is always there for us when we have break downs while at hunting camp! We've used them several times beenig over an hour from home and they always provide dependable, affordable, and timely service! Just had to use them again this week amd they came thru once again! Thanks for being there!!”
“After an accident on the 19th September, I needed a collision shop to assess my damage and repair. The insurance company gave me 3 choice companies they use, but I could have taken the vehicle to any shop of my own choosing. I chose West Branch Collision Inc from the 3 that my adjuster mentioned. The owner, Gary was kind and went immediately to look at the vehicle. He then had me driven to Gaylord to collect my rental vehicle, which I had arranged ahead of time. Within 2 days I had an answer from Gary, and a call from my adjuster, the vehicle was totalled. We followed up over the next two days, and because it was a coordinated effort on the part of West Branch Collision, my insurance company and me, I am waiting for my check from the insurance company as we speak and will purchase a new vehicle as soon as I can. Thank you very much Gary.”
“My battery died,,and after a jump,, I called walmart...poor customer service skills...drove to West Branch Auto. Kevin met me at the service garage door and was awesome, a real gentleman. Despite me not knowing that my battery was under the back seat! He was off work at 530p just as I pulled up and he stayed to help me. That meant alot! I'll be a customer for life. Thank you Kevin!”
“Give Ben a raise. Our car broke down when we were on our first vacation with our 6 month old baby 4 hours away from home. My husband was trying to fix the car with their incomplete tool set when Ben went and let him borrow his personal tools. He could also see that I was stressed trying to keep the baby calm and offered me a chair to sit down. I was super thankful for that because it was hot outside and we ended up being there for a couple of hours. Austin, which I believe was the manager on shift was less than helpful and seemed pretty annoyed when Ben was helping us find the correct tools to buy but thankfully Ben helped us out during a stressful situation! Thanks again!”
“Amazing service! I stopped in for a minor repair today. The two ladies in the office were great to deal with. They offered a very nice loaner car so I wouldn't have to wait there. Service was quick, professional, and rate was very reasonable. Would definitely come here again!Service: Body & Trim”
7:30AM - 5:30PM
129 N 5th St, West Branch
Auto Parts
“If you need ANYTHING for your truck or trailer, THIS IS THE PLACE TO GO! I bet they have it in stock at a great price. And a ton of employees to help you out. I know that I will be back”
“John H and dale is what my service papers said but im not exactly sure the names. However, whoever did my oil change this evening was a younger kid (10-20-25) ..
He was such a nice gentleman!!! Very respectful, very detailed, explained things to me in my understanding language, patient and kind! His hospitality was great!”
Auto Parts
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“We are a repair facility in Minnesota. Through an internet search I reached out for help locating a part we needed for a topper repair. I can say they went above and beyond to help us out to locate the part.”