Cricket Wireless Authorized Retailer is a highly recommended mobile service provider in the West Branch area. Customers have consistently praised the store's excellent customer service, particularly from the knowledgeable and bilingual employee, Javier. Javier is described as being very educated about the available plans and phones, and he takes the time to understand each customer's needs. He is praised for his patience, professionalism, and ability to find ways to save customers money. Customers have had smooth and positive experiences, even when faced with complications, thanks to Javier's diligence and problem-solving skills. The store offers a wide selection of phones and accessories, as well as great plans at affordable prices. Customers have reported being satisfied with the overall service and energy of the store, with one even stating that they will continue to be a loyal customer due to Javier's exceptional treatment. Overall, Cricket Wireless Authorized Retailer in West Branch is a highly recommended destination for mobile services, with Javier's outstanding customer service being the highlight of the experience.
Hope did a great job getting my issues resolved today.
July 2026
Hope was outstanding!!! She helped us set up a new iPhone and add an Apple account to my husband’s phone. I would highly recommend her to anyone. She was so patient with us and with each customer that came in the store. She was in the store alone and juggled each customer with respect and kindness!! Great job,... read full comment
May 2026
Hope was very helpful in getting me a new phone set up under my wife's phone plan highly recommended her
