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“Adam was the BEST! He went above and beyond to help resolve my phone and internet updates. Thank you so much! Great experience 🙌🏻🤩”
“I lost my phone while paddle boarding an amazing guy named Andrew helped my and my mom put a sims card in when we messed up the sims card on both our phones. Absolutely love how quickly he helped in and out within 2 minutes. Thank you so much Andrew!”
“Great place! Changing my phone line turned into an almost 2 hour task. The lady helping me was very patient and did everything she could to finally find a solution for me. The other lady working there also stepped in to help. Since I was there 2 hours, I saw how they multi tasked, greeted everyone kindly, and handled difficult/rude customers in the best way. It was an annoying task particularly, but their service and kindness made it go by much better. They did find a solution and I walked out with a positive impression.”
10:00 AM - 7:00 PM
36555 Warren Rd, Westland
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I walked into Verizon after a frustrating experience at T-Mobile, and the difference was immediate. Mark, the Assistant Manager, greeted my mother and me with genuine kindness and made us feel like family from the moment we arrived. He took the time to listen to what we needed, answered all of our questions, and helped us find options that worked for us without making us feel pressured.
Mark went above and beyond to make sure everything was handled smoothly. He helped us switch our service, upgrade both of our phones, and even helped us leave with a brand-new iPad. He was patient, knowledgeable, and incredibly welcoming throughout the entire process.
What stood out most was the way Mark treated us. We never felt like just another transaction or a number in the store. He made us feel valued, respected, and truly cared for — like family. That level of customer service is rare, and it made our experience exceptional.
If you’re considering switching to Verizon or need help with your account, I highly recommend visiting Mark at the Verizon store down the road. He is a wonderful representative of the company and knows exactly how to treat customers. Thank you, Mark, for turning a frustrating day into such a positive experience!”