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“Today was my first time going to this business and I was expecting to pay at least $100 to fix my charger Port (what I had to do somewhere else last time)…
When I walked in, I asked if they could do it and he said you “you might just need the Port cleaned.” He was back there for about 10 minutes at least cleaning it, and then came back up front, plugged my phone in to show it was charging, and held it by the chord to show it was tight again(phone was dangling)! They definitely looked out For me today, and I will definitely be doing business with them again when needed! They weren’t money seeking, Just very helpful! 10/10 if I could rate it but 5 stars will do ! Thanks again guys 🤝💪💯”
“I love shopping in this store! I love how they do business here! Great customer service and great prices and the experience they gave me was great! Nicole is the operator and she is very knowledgeable”
“Tyrone and Anthony were the best they helped me out with everything that I needed help with today and gave me the best deals come here to this location to get the best customer experience and the best deals ever”
“Such good people they helped out my brother and didn't charge a dime when they could have told him he needed a new phone. Super friendly and committed to running a good store.”
“Great experience with Moe! He took great care of me, helped me get an upgrade, and got me set up with a case and screen protector. Friendly, professional, and excellent customer service. Definitely recommend working with him. Thanks, Moe!”
“Here at MetroPCS in Westland Michigan great service the guy really know what he's doing and he's a good person and I just happy from the results that I got today”
“Me and my grandma love this location because every time we come Ross is such a big help. Great customer service! Today I came in with some personal issues (bad stomach ache) but needed to check on upgrading my phone so I can start planning on how much to start saving. Ross made me a great deal AND was so helpful in making me feel comfortable due to my situation. Thank you for hiring such amazing employees Metro!”
“Andrew at the Westland location on Wayne Rd was extremely helpful with pricing out a purchase. He was patient and kind even when we realized we wouldn't be able to make the purchase that day.”
“I had a great experience with MetroPCS extension! This good for the struggle of people who can't pay there bill on time and big thumbs up to this Company! Thanks Uriah!??”
“Mr. Ron the manager of this store has been professional, respectful and willing to help to solve my phone issues. I want to let you know as a at&t customer, am pleased with his help calmness.
Regards,
Thomas Owagbemi.”
“Samba was very helpful, respectful and nice young man. I went in just to get my phone cleaned and ended up buying a new phone and watch. He didn’t do a hard sale pressure sale. just helped me in making a good decision about upgrading my phone.”
“Young man was very helpful he gave me a phone screen protector a case a speaker and also helped my sister get a new iPhone I mean the guy even has candy for the customers top notch service”
10:00 AM - 7:00 PM
36555 Warren Rd, Westland
Mobile Phones
10AM - 8PM
34760 Ford Rd, Westland
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“I lost my phone while paddle boarding an amazing guy named Andrew helped my and my mom put a sims card in when we messed up the sims card on both our phones. Absolutely love how quickly he helped in and out within 2 minutes. Thank you so much Andrew!”
“Adam was the BEST! He went above and beyond to help resolve my phone and internet updates. Thank you so much! Great experience 🙌🏻🤩”
“This Target is kept very clean. The staff here is dedicated and energetic. The products are displayed in an attractive and easy to review manner. The aisles are kept clear. Prices are reasonable. There is plenty of parking. I really appreciate the personal service provided by the team members at this location. They fulfill their duties and provide a welcoming and warm environment to shop in.”
“Needed a new TV, so went to Best Buy and told Maddie what we had that failed and what we wanted. She showed us some options and took time to explain the features. She sold us on a REALLY GOOD model. She is FANTASTIC! She didn't try selling us something we did NOT need, she took time to get us what we wanted!!”
“Stopped in to buy a new Samsung television. Had to wait a bit because the TV department was a little busy. Once he was done with his customer Austyn asked if he could help. Yes he could. Very knowledgeable and informative. Gave us pros and cons of different models. Made it very easy to pick a television and feel good about it. Very happy with his assistance. If you need a new television go see Austyn.”
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“I walked into Verizon after a frustrating experience at T-Mobile, and the difference was immediate. Mark, the Assistant Manager, greeted my mother and me with genuine kindness and made us feel like family from the moment we arrived. He took the time to listen to what we needed, answered all of our questions, and helped us find options that worked for us without making us feel pressured.
Mark went above and beyond to make sure everything was handled smoothly. He helped us switch our service, upgrade both of our phones, and even helped us leave with a brand-new iPad. He was patient, knowledgeable, and incredibly welcoming throughout the entire process.
What stood out most was the way Mark treated us. We never felt like just another transaction or a number in the store. He made us feel valued, respected, and truly cared for — like family. That level of customer service is rare, and it made our experience exceptional.
If you’re considering switching to Verizon or need help with your account, I highly recommend visiting Mark at the Verizon store down the road. He is a wonderful representative of the company and knows exactly how to treat customers. Thank you, Mark, for turning a frustrating day into such a positive experience!”