O'Reilly Auto Parts store #3318 in Westland, Michigan is an automotive parts store known for its excellent customer service and helpful, professional, and friendly staff. The store consistently exceeds customer expectations and is a preferred location for many, often having the needed parts in stock, including specific items like Motorcraft fluids. The staff provides great service and hospitality, frequently going above and beyond to assist customers. They are knowledgeable about cars and show care for customers, helping with diagnostics, part replacement, and even free services like assisting with vehicle panels. The store offers many Free Store Services including battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and a Loaner Tool Program. They also resurface brake rotors and drums. A pro tip is that the store will often do price matching with competitors. Customers report that the workers are amazing, super helpful, and demonstrate respect and generosity, making this a highly recommended location for automotive needs.
Love this location! Matt the new manager is incredible, well educated, detail oriented and willing to be more than helpful in my time of need when other locations were not . He and this location will absolutely get my business for my fleet and personal vehicles. Would recommend to any of my friends, family and colleagues.
January 2026
My check engine light n came on so I stopped by one of there courteous staff checked it free of charge. My catalytic converter was dirty, he recommended a cleaner to add to my gas, followed the directions and the light went off.
January 2026
I wanna say thank you to the gentlemen working tonight on New year's eve! Around 5:30ishpm, this gentlemen helped me change my headlight so I could go back to work because I was missing hours due to my headlight being out. Thank you so much! I really appreciated the help! You made my day better!
