The Cricket Wireless Authorized Retailer in White Lake has consistently provided excellent customer service, according to numerous reviews. Customers have praised the store's friendly and helpful staff, who have gone above and beyond to assist them with various issues. One customer, Marissa, was able to get a new phone set up in just 35 minutes, despite having limited time. Another customer, who had lost their phone in a lake, was impressed with the smooth experience provided by Marissa and Joanna, who were able to transfer the customer's original number and offer a great deal on a new phone. Customers have also highlighted the clean and welcoming environment of the store. Brian, an outstanding employee, helped one customer find the perfect phone for their needs. Another customer, Cassie, was praised for her exceptional service, offering to complete the setup while the customer took a break. Even when a customer was unable to find what they were looking for, the staff remained friendly and helpful. Additionally, Kathy, an employee, was commended for her persistence and compassion in troubleshooting and resolving a customer's iPhone issue. Overall, the Cricket Wireless Authorized Retailer in White Lake has earned a reputation for providing exceptional customer service and a positive shopping experience.
Great store with great employees! They can fix just about anything
June 2024
Came in the store and it was nice and clean I came to get a phone and I was helped with no problem Brian was an outstanding employee that got me the perfect phone for streaming videos and I could be more happier I recommend everyone to go to this store
February 2024
We had a great experience with Cassie. She was pleasant, helpful, and courteous.