“Ethan, at the UPS store in South Lyon, was extremely helpful!
He took over the Amazon return process for me. I could not have done it by myself.
Five stars for Ethan!”
“Every time I need to print something, it's somehow always last minute—and every single time, the team here comes through like magic. Friendly, helpful, and always with a smile. Truly the MVPs of my printing emergencies! Highly recommend!”
“Very helpful, helped me locate a package at a UPS Access Point after calling corporate in store and escalating. Person behind the counter called right away and stayed on the phone for 5-7 minutes until she got an answer.”
“This UPS location has some of the nicest employees I’ve ever dealt with. I did not have a box for one of my returns and she had one to give to me and she even packed the item for me! Excellent customer service!”
“I just left the UPS store in Milford, MI. I have sought services from this location in the past and have always had a good experience. Today, however, the help I needed far exceeded my expectations! Associate Gavin helped me create a “family project” while he was also training a new employee. He was knowledgeable, friendly, expedient, and offered suggestions to make my project even better. I cannot recommend this location more in helping with all of your “ing” ?needs! ??”
“A real fun and friendly group of guys that helped me today. They helped me work through a printing issue and ship a couple packages. They were exactly the people I needed to deal with after a rough day at work. I look forward to coming back to this area and they will certainly be my shipper.”
“The store associates are always friendly and helpful at this location. I mainly only visit UPS to take care of Amazon returns, but I recently looked into printing service at this location and they were helpful and replied to my email with great information and reasonable pricing.”
“Mary at the printing department went out of her way to help me with photos i needed. With her charming smiles and patience she took the timeto understand exactly what i needed and provided me a great product!
Thank you Mary and I hope yoyr colleagues will follow in your footsteps.”
“I used this company to pick up and ship some very expensive appliances. I often use several companies throughout the United States and I'm very experienced with the process. Their price was unbeatable and their crating was impeccable. I will definitely be using them again. Thank you”
“We just stopped in to return a couple Amazon items. I didn’t get the guy’s name, but the gentleman working the checkout/returns Saturday morning was super polite and helpful!”
“Reliable, fast transactions are the golden standard at this location, earning it five stars over seven years of visits. While friendly greetings are welcome, speed and accuracy are the real priorities for any busy shipping hub. The staff excels at fast service and handles rare mistakes with swift respect. Do not let reviews about social pleasantries overshadow the excellent, high-quality work being done here. Thank you for reading my honest feedback.”
“Highly Recommended. We requested a courier service for cargo pickup from the airport. We had delays and other issues through the cargo service but Quick Send Delivery was understanding and quickly adjusted to the new times without charging us any fees. We will definitely use them again after the quality of service and no hidden or additional fees. Another plus is they constantly stayed in communication through the process which relieves the stress with these situations.”
“The manager, Steve, provided excellent customer service. He informed me that what we needed had to be done at a different UPS Store, and he forwarded the requirements to the other store for us. He had our products returned to his store so we could pick up our items where we had dropped them off. He worked with me to make sure that what we needed was what we actually got. Thanks to Steve and his staff!”
8AM - 10PM
24100 Novi Rd, Novi
Shipping Centers
“Over the years I have had many many cases of wine shipped to this FedEx store and held for pick-up due to the close proximity to my house. The wine has always arrived safe and I have gotten text notifications to advise me when they are available for pickup which is a nice feature of the FedEx system. The thing I have always noted about this location is the friendly attitude at the pick up counter, which is much appreciated especially when you consider it is usually woman that are hauling my heavy boxes of wine from the back with never a complaint. The smiles I get and occasional friendly banter on where is the party is most commendable considering they are moving boxes around all day long and many of them heavy like mine. Aside from the obvious shipping business this location also has workstations, printing services, faxing, stationary and presentation materials for sale at this location. These other services are sometimes overlooked as they are not the first thing to come to mind when you think FedEx.....”
“Not only did they print my label for free, but they offered to take my mail and send it out with theirs for USPS. They went above and beyond any service at the post office had came close to the gentleman working in the morning shift of October 6 were excellent!”
“Got there early on a Sat. morning. Someone took care of me pretty fast. Asked for a reciept. No paper. Employee went to the back to get more paper. After 4 or 5 minutes returned, couldn't find any paper to print a receipt. So I took a picture of my return label and left after employee apologized. Seems extra paper should be avaliable near the printer at all times.”
“This location gets a five star from me. Why you may ask? They are so very accommodating. I have a new start up business and boy do I make oopsies! If possible they support by assisting me! They are very helpful. There’s a lot of twist and turns in my type of business and it’s good to be connect with shipping professional. Thank you staff.”
“Worked with Lou and it was amazing service. Helped me and explain all the options to best ship it and have my contents safe. She upsold me on the pack and ship option but it was extremely reasonable. I will be doing this again.”
“I went in for a return, but they couldn’t scan the barcode from my phone, I had to send the label via email, so they could print it. It’s time to modernize your systems, FedEx. Other than that the service was great.”
“I always receive courteous and professional customer service! Every time. Even when buried in boxes, they are calm and efficient. I sure hope “corporate” gets their renovation completed soon. They deserve a better environment.”