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“The staff at this location has always been extremely helpful. Joe has assisted my wife with dozens of Amazon returns, and Ethan went above and beyond to make a shipping issue much easier for me.”
“Every time I need to print something, it's somehow always last minute—and every single time, the team here comes through like magic. Friendly, helpful, and always with a smile. Truly the MVPs of my printing emergencies! Highly recommend!”
“Today is Dec 8 Sunday morning. The two opening the store were doing the absolute best they could. They were bum rushed before they even opened. I sat outside from 945 till 957. I noticed a line forming so I went ahead and got in line.. the customers were being extremely rude and huffing. All while not knowing they let an elderly gentleman in early as he was being impatient. So they didn’t even get a chance to fully open and were doing the best they could while a store full of people complained and huffed and puffed. If you were one of those people SHAME ON YOU. You all are much older than these young adults who are TRYING to help you. Super proud of the two doing the best they could and keeping their calm. I’ll be back. And if I have to wait 30 minutes cause they are having issues I will do it again with no complaint. People need to work on their energy cause the two working were being absolutely the best they could.”
“1.☆ Friendly knowledgeable staff.
2.☆ Great location
3.☆ They provide and execute a large verity of services
4. ☆ Consistency in excellent customer service.
5☆ They get things quickly and they do a great job..
Thank you to all the staff members who have helped me and my team over the years!”
“I just left the UPS store in Milford, MI. I have sought services from this location in the past and have always had a good experience. Today, however, the help I needed far exceeded my expectations! Associate Gavin helped me create a “family project” while he was also training a new employee. He was knowledgeable, friendly, expedient, and offered suggestions to make my project even better. I cannot recommend this location more in helping with all of your “ing” ?needs! ??”
“I driver farther just to go to this UPS. The staff are very friendly and helpful. I have brought heavy items in and they have come right to the door to help me. Great customer service!”
“Reliable, fast transactions are the golden standard at this location, earning it five stars over seven years of visits. While friendly greetings are welcome, speed and accuracy are the real priorities for any busy shipping hub. The staff excels at fast service and handles rare mistakes with swift respect. Do not let reviews about social pleasantries overshadow the excellent, high-quality work being done here. Thank you for reading my honest feedback.”
“Had my TSA pre- check processed here without an appointment. I arrived at 10 am on a Monday and was in/out in 15 minutes. The staff was professional and thorough. It was an easy process. TSA processed it by Tuesday morning!”
“I just visited Staples for both personal Amazon returns and to buy a bunch of materials for my small business. David helped me with both and was incredibly informative, kind, and patient with all my needs and questions. Well done!”
8:30AM - 6:30PM
35560 Grand River Ave, Farmington Hills
Shipping Centers
“I usually dont write a lot of reviews unless I get super mad lol or very impressed. But I want to say that this UPS has the nicest staff of any UPS or post office. I go here quite a bit to return my amazon items and every interaction has been the same.”
“I used this company to pick up and ship some very expensive appliances. I often use several companies throughout the United States and I'm very experienced with the process. Their price was unbeatable and their crating was impeccable. I will definitely be using them again. Thank you”
“Got there early on a Sat. morning. Someone took care of me pretty fast. Asked for a reciept. No paper. Employee went to the back to get more paper. After 4 or 5 minutes returned, couldn't find any paper to print a receipt. So I took a picture of my return label and left after employee apologized. Seems extra paper should be avaliable near the printer at all times.”
“Highly Recommended. We requested a courier service for cargo pickup from the airport. We had delays and other issues through the cargo service but Quick Send Delivery was understanding and quickly adjusted to the new times without charging us any fees. We will definitely use them again after the quality of service and no hidden or additional fees. Another plus is they constantly stayed in communication through the process which relieves the stress with these situations.”
“This location gets a five star from me. Why you may ask? They are so very accommodating. I have a new start up business and boy do I make oopsies! If possible they support by assisting me! They are very helpful. There’s a lot of twist and turns in my type of business and it’s good to be connect with shipping professional. Thank you staff.”
“Lou was awesome. She made the whole process easy and when I made a mistake with the address and made her have to restart she didn’t give me a single bit of attitude or trouble. It was closing time on the 23rd of December. She’s truly a good employee and very appreciative of her support while I was already anxious about the whole situation.”
8AM - 10PM
24100 Novi Rd, Novi
Shipping Centers
“Mike is kind and knowledgeable. He’s helped me multiple times re-printing my labels on spot when my printer has done a poor job on printing the codes. It’s a busy location & I’ve witnessed him trying his best to help everyone equally with a smile. It’s sad to see so many negative reviews.”
“Went in to have an item sized for shipment. Although the prepaid label was for another carrier the staff and general manager helping me out were stellar. Very helpful and kind! Thanks! Will definitely be back again. A+”
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“The staff at this location are always so friendly and knowledgeable when I have any questions or concerns. Store is clean and neatly kept! I recommend to anyone in the area!”