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January 2024 by Bridgette R.
I absolutely will not go anywhere else for urgent care. This facility is clean, they are efficient, and the staff members are kind. I love that they have the capability to do X-rays in office so we don't have to go to the ER, and they are always fairly quick.
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January 2024 by Jon Drumm
Made an “appointment” for 12:20. Got called back at 2:35. Shouldn’t be over a 2 hour wait with an appointment. Was told appointments aren’t actually appointments, they just hold a spot for you. So why offer “appointments” if walk ins get priority over you?
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January 2024 by Shelby Petkus (Clark)
Fantastic experience. Desiree and Dr. Kelly were great with my special needs daughter. Definitely will be making this our new go to urgent care!
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January 2024 by Todd Lowry
I brought my 16 year old son in for a nagging cough and new fever on 1/6 in the evening. The reception staff and the NP we saw were friendly and welcoming. Desireé, the MA that took his history and his vital signs was rude, abrupt, judgmental and disrespectful to both he and I. She was sarcastic with her responses when we answered her questions and spoke to us with her back turned to us (understanding that she was writing/documenting some of the information but she didn’t make eye contact or display any sense of customer service). The encounter was very frustrating, fortunately the NP that saw us did good service recovery because I was prepared to walk out after our encounter with her.
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January 2024 by Rachel Becker, BS, MPA-HPM
Great urgent care. They’re always efficient and get you in quickly. I think her name is Mary she’s a PA and she’s very friendly and she listens to you. Will continue to go here for all of our urgent care needs.
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January 2024 by Betty W
Very good experience. I scheduled my appointment online without any issues.Was put in a room within 10 mins of appointment time.Was treated quickly & very nicely by staff.
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January 2024 by L J
I went to Beaumont Urgent Care on Monday, December 18, 2023. I tested positive for Covid. NP confirmed diagnosis and said I would be fine. On Wednesday, December 20, 2023, I thought I was going to die. I contacted my internist’s office. On a callback, the physician heard my voice, asked temperature, and prescribed Paxlovid. I did NOT HAVE TO GET AS SICK AS I WAS. My care at Beaumont Urgent Care was SUBPAR. I doubt I will ever go there again.
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January 2024 by Mary Consiglio
My experience here was fantastic. I came in with a very personal issue, and Desiree and Dr. Kelly both made me feel very comfortable and safe. They are kind and knowledgeable, and this was by far the best care I’ve ever had at an urgent care facility! Those two are genuine rockstars!! Thank you!!
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January 2024 by Kelly M
Everyone from the front desk to back office and my provider were pleasant. My provider listened to my concerns and did some testing that I was hoping to have. The wait time from my originally scheduled appointment was a little long but I know this time of year it happens!
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December 2023 by Kim Stevens
Was a wee tad of a wait, but it really wasn’t horrible. The staff was amazing and listened to my issue. We’re respectful and caring. Will be where I’ll go again, if I can’t get in to see my reg GP.
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December 2023 by Joseph Schnierle
Great attention, well organized and trained staff. They all take patient’s health serious and don’t hesitate to get medical opinions from their hospitals that belong to Beaumont to ensure the best treatment is given to their patients. Very satisfied and happy to have such an amazing urgent care close to home.
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December 2023 by Rudy Fuller
My foster son sustained a sports injury and we had to find a clinic on a Sunday night. I was so glad we came here. The service was extremely proficient and the staff was much more personable than I am used to at urgent care establishments. We felt welcome. This is now my go to place.
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December 2023 by Randy Lester
Signed up on line for a 9:18 appointment, arrived at 8:50. Left at 10:30 having never getting past the front desk. Received no communication from anyone about our delay or an estimate on when we could get on. It appeared as if two other patients were let in a head of us. We won’t be back.
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December 2023 by Don Darling
I was extremely happy with my visit to urgent care. Special thanks to Bonnie Dishroon. She expertly explained my diagnosis and treatment, and even answered other unrelated questions I had. Please convey my thanks .. Role model employee !!!
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December 2023 by ang w
it is a huge waste of time and money to come here. the front desk staff is rude and this clinic charges upfront for self pay, denying care if you are unable to do so. the medical assistant was noticeably overworked and stressed. the provider had no bedside manner and was dismissive of my symptoms as well as having a complete absence of consideration for appropriate ways to touch a patient in pain. this was an awful experience all around. the only thing they care about here is payment and liability.