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“Hi Everyone! Had to post a thankful review on Google for these Guys, 1st time customer. Bought a gently used Galaxy S10 from Khalid he helped me buy placing a screen protector on my new phone as a new customer. The price is competitive, but the warranty helps most. Because that in itself helps me know that I can add my phone provider to this phone! Just bought a marketplace phone for $70 and it wasn’t supported by my service. Ughh! Come be a new customer.”
“Ronnie was very knowledgeable and was able to assist me with my iPhone upgrade 11/25/25. They had the iPhone I wanted in stock so I was able to go back today and upgrade my mother’s phone with Ronnie.”
“Had to replace my damaged phone, and worked with James at this store. James is a master multi-tasker with extreme patience! I'll definitely recommend this store and James.”
“DOMINIC is one of a kind. This man went above and beyond the call of duty to help me out. I have NEVER seen anybody or worked with someone that cared abt there customer being satisfied and happy when they left there establishment. This man needs to be cloned. Continue to be GREAT!!!”
“Devon’E was very patient and helpful in the process of me purchasing a new phone he was very polite and did a great job explaining things i didn’t initially understand”
“Tyler was awesome. I did not start service but he did well in explaining the ins and outs of the phone and the different plans that were in my budget. He was patient and knowledgeable about your products. If I do come to ATT I would like to work with him again. Josh was great too.”
“Works At A Fast Paste, Very Affordable, They Are Definitely Helpful When It Comes To Working With Certain Amounts. Communication is awesome, I’ve been going to them for 2 years and they never disappointed me.”
“We saw Jamar while at At&t. He was very polite, very informational, and held good conversation while we had to wait! Great over all experience. You can tell this associate goes above and beyond for his customers.”
“Hassan and Aaron, the two managers worked together to lower my bill! They were kind, informative and made me laugh while I came in angry about my bill. Thank you so much!”
12 - 6AM 10AM - 6PM
4841 Beech Daly Rd, Dearborn Heights
Mobile Phone Accessories
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“There aren't ENOUGH words to PROPERLY describe just HOW WONDERFUL this place is. I walked in there STRESSED TO THE MAX and walked out SO RELIEVED that I would have turned cartwheels if I was physically able to!!!”
“The retail Representatives are kind and I really had a nice experience with their services. They're very mindful and kind hearted individuals. I love the atmosphere very professional, peaceful, I'm very satisfied and the customer care provided is excellent! Thank you Metro by T-MOBILE. I will definitely be back!”
9:30AM - 7PM
18440 W Warren Ave, Detroit
Mobile Phone Accessories
“This is by far my favorite Metro location. I've been to many different locations over the years and so many just rip you off, you're stuck waiting forever, they're constantly trying to upsell, etc. At this location they are totally up front, they tell you exactly how much everything is, which matches the listed prices, there's no hidden unpleasant surprises - they tell you the activation price, phone, service, etc. Not only that, they always let me know when there's a promotion that's applicable, and I've gotten some great deals. They're always very professional, timely, and efficient. 10/10”
“Very affordable and low prices on iPhone phone cases PlayStation chargers and all phone needs great customer service and I can confidently say that it has quickly become my go-to spot for all things mobile. From the moment I walked in, I was impressed with the level of service and the extensive range of products and services they offer. Whether you’re looking for a new phone, accessories, or need your device repaired, this store has it all.”
“Fast, efficient, and great service! He gave me a great deal fixing my iPhone XR and had it done within 10 minutes! Definitely stop here if you need your phone fixed in a hurry ?”
“I had no idea how amazing this phone store was until I went in there. The staff was so helpful and friendly. They really care about getting you the best prices and deals they can.”
“This was such a great experience here at this Total Wireless location. The customer service was amazing. Shout out to the phone rep who assisted me Tommy the Terrific. Did I mention the deal I received…WOW!! I am totally impressed! GO TOTAL WIRELESS & TOMMY 2!!”
“Great service (DEE) was the best she was taking care of 6 customers different phones at the same time and everything was done fast and perfect
the other employee (Tall skinny long hair) was helping one customer, 2 minutes before closing and she still taking care of me, my wife and 4 other people.
Thank you so much for all your help and hard work(DEE)
Need more Great people like DEE”
“Really nice staff, seem to understand products. The only reason it's not a 5 star is the fact that they acted like they're giving you a deal when it's the base price for the product.”
“Best Cell Phone store in the Metro Detroit area!! Michael and J.J and the rest of the guys will take care of all your cell phone needs in a timely, friendly and affordable manner!!”
“Raquel at the Melvindale store went above and beyond helping us get a phone for my son! Helpful, courteous, insightful, and very professional! Metro PCS, should definitely look into hiring more like her”
“Friendly, reasonable, quick! Staff was very friendly and had my phone repaired in minutes. Prices are very reasonable compared to others. Would definitely return in the future.
(Translated by Google)
Friendly, reasonable and fast! The staff was very friendly and my phone was fixed within minutes. Prices are very reasonable compared to others. Will definitely return in the future.”
“They were really good knowledge for a really cool customer orientated friendly really nice good service there I grew up in Los Angeles had a nice communication with the young people that were working there at the time very knowledgeable with but the phone service she gave me the 1-800 number to?? LG because at my phone's not working”
10:00 AM - 8:00 PM
2480 S Telegraph Rd, Dearborn
Mobile Phone Accessories
“I met a lady name Rhonda she help me with my services. She has such a great personality and answered all my questions with confidence , she definitely knows what she doing. Thank you Rhonda for the great customer service skills.”
“Very knowledgable and kind young lady took care of me today 25 January 2025 at 9145 Telegraph Taylor MI. I finally have my phone back in operation and running again. Thank you so much. (forgive spelling ... I suck at the internet)”
“I don’t usually write reviews but for this place I must! Good service, quality, and price. I have bought several phones from here that were in good quality for a good price.”
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“I went in to purchase a new phone and watch. Craig provided outstanding customer service! With patience took the time to explain everything to me, helped me get everything settled and answered all of my questions sometimes twice. Thank you so much for your excellent service.”