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“I don't think a lot of these people leaving bad reviews understand that this store is owned by a mom and pops, not the multi billion dollar UPS corporation, lol. Two different companies. THAT'S why they charge to tape YOUR boxes that YOU are responsible for. If they taped everyone's boxes for free, they'd go out of business and you'd have nowhere to return your multiple Amazon returns (that the company was forced to take and makes PENNIES on), which would affect your extreme shopping addiction. And did you know MOST of your Amazon returns go to a landfill? They're not resold. They go to the trash. The carbon footprint you are leaving behind, to get the items to you, to get them back to Amazon, and then to have them shipped to a landfill is MASSIVE. Don't act like you care about the environment. And if you're sharp enough to create an Amazon account, and make a purchase, then your able to figure out how to set up an Amazon return without demanding a UPS store employee hold your hand through it! They do NOT work for Amazon and DO NOT get paid to do that. In fact, no one should be touching your filthy phone for health reasons AND the liability risk. I'll leave with this: READ THE DIRECTIONS. If your return says customer packed, have it boxed and taped up, or be willing to pay for it. If it says no box no label, for God's sake, bring it in without a box, please and thank you. From a fellow customer who watches you badger these kind employees on a daily basis.”
“I had an amazing experience with Detroit Mailbox! The customer service was top-notch—friendly, helpful, and incredibly professional. They went above and beyond to make sure all my questions were answered and my needs were met. The staff genuinely cares about their customers, and it shows. I couldn’t be happier with the service I received. If you’re looking for a reliable and customer-focused business, Detroit Mailbox is the place to go!
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“Phenomenal customer service and incredibly fast turnaround time! They created a retractable banner for our company and it was exactly what we needed. Highly recommend!”
“Very clean space, the staff is always so kind and helpful with any DHL shipping questions, they also always scan and ship out their packages super quick! I’d definitely recommend!”
“I ran into the problem that they do not accept QR codes when shipping returned items. However, the gentleman helping me was so patient and helpful, walking me through canceling my returns and printing the shipping labels. Thanks again for your help! I’ll definitely be going here from now on!”
10AM - 4PM
260 Vinewood St, Detroit
Shipping Centers
“The guy Nick behind the counter is outstanding. Every time I come in, he’s always super helpful, very fast and makes it an overall pleasant experience! I will keep returning because of the great service he provides.”
“Devyani assisted me in shipping an auction item I purchased from DuMochelles auction. The package arrived safely and was well packaged. I will definitely use their services again if the need arises.”
“I recently needed to notarize a document, fax some papers, and mail a package. Sabrine was incredibly helpful throughout the entire process. She was extremely friendly and took the time to ensure that my faxed documents were received without any issues. Additionally, she provided clear guidance on the correct mailing location for my package. Her patience and thorough assistance made everything much easier. Highly recommend her outstanding service!”
“I use the packing depot regularly. The location is so convenient and the store is very clean. The staff is always very friendly and helpful. If you’re looking for somewhere to do returns for Amazon or to send things out, this is a great place because there is never a long wait and you’ll always get the best customer service!!”
“Excellent service. If you got to ship something anywhere or send mail locally or long distance they can help you hereBoxes and envelopes and shipping supplies also sold hereThe staff is helpful and informative and know what they are doingFree Parking is available behind the building”
“Visited here for printing and shipping services for immigration purposes. The associate at the counter was attentive and followed the instructions precisely. Later he walked me through the shipping rates and receiving protocol diligently. To top it off, after I accidentally left my USB stick at the printers, he promptly called me back so I could retrieve it. It was a pleasant experience and I'm happy with the service.”
“I had a very smooth experience shipping with DHL here on Schaefer Rd. Unlike some other shipping centers that can be chaotic, this location was calm and professional. The gentleman at the counter was helpful—he double-checked my label to make sure the address format was correct before scanning it in. I also appreciate that they are open on Saturdays. Definitely my go-to spot in Dearborn for shipping.”
“I visited the store for fingerprinting, and the owners here were so helpful and kind. They went above and beyond not only to provide their own phone for my calls but also took out colored copies for my personal work for no charge. Seeing me new in the area, they understood and helped me a lot. God bless them.”
“Excellent customer service, friendly staff, quick service, clean environment, small quaint franchise store perfect for the location. Just the right amount of parking. Get you in and out.... pickup, Amazon returns, drop-off, shipping, notary, and so much more...”
“This FedEx has exceptional customer service. I am deaf and shakey, and Chanel and Nicole lead me through the passport renewal process with complete patience. I am grateful. FedEx is lucky to have awesome people like this.”
“I’ve had nothing but great experiences with wonderful staff! I will always choose this location, despite it being a much further distance from me than many other FedEx locations. By far the best and most helpful experiences I’ve ever had with FedEx have been at this location!”
“This Fedex location went above and beyond to get me my stuff, out the door, and on to my appointment. I believe the specific employees’ name was Sandi, but I’m not sure. She’s awesome! Thank you so much.”
“Went in to check out printers. There is a good selection. Some use cartridges. Others use ink in a bottle that you fill the cartridge up, and it can last use to two years”
“Shipped two cars overseas with them RORO, everything went smoothly, cars had no damages, fast service and reliable, will be back soon. Only has a picture of one.”
“Great experience...got there a little early... their shipping/receiving starts at 2pm...but they we're a blessing...especially to a tired truck driver...unloaded me without complaining. Definite blessing!”
“Truly grateful for them. First of all they got me through the CARM setup. They took the time.
But here’s the kicker. I go into Windsor tunnel CBSA. There was a line of do it yourself’ers waiting to get there turn on the provided computers. They looked like they knew what they weee doing. I had this bad feeling like I was still going to be there at shift change. Suddenly the border personnel asks me to meet at my vehicle. I WAS DONE. Couldn’t believe. Time is money and my money was well spent for the services provided to me from Bridgeview Brokers. Be smart and hire them for your needs. Thanks again Bridgeview Brokers
Nicks Auto Clinic. Windsor Ontario”
“My favorite FedEx store! And SHEILA is my new favorite employee!!! She was so quick to ask me if I needed help and jumped immediately to helping me. She was so kind and sweet. There needs to be more people like her. Thanks again Sheila!!!!”
“Very professional. I was greeted by a friendly employee who took the time to show me how to work the systems. She then helped me work through my designs and pictures to formulate my store’s ad. Would highly recommend to anyone who prefers professionalism.”
9AM - 3:30PM
23772 West Rd, Brownstown Charter Twp
Shipping Centers
“Trevon provided outstanding customer service! He was kind, patient and so very professional. I will recommend UPS Woodhaven to everyone for their shipping needs!!”
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“UPS access point is inside of CVS, just go to the checkout counter and they will scan your package and give you an option for a receipt and you’re all set! Big time saver”