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“This is very wonderful goodwill!
It is clean, organized, well priced, and the staff is very friendly.
When I visit I almost always see the same array of workers--I think this speaks to their employee satisfaction and contributes to their store staying nice.
There are certain sections where there is more to be desired but it's a thrift store so its to be expected :)”
“I love the blend between thrift and retail, you get close to the prices of a thrift store while getting close to the selection of retail. Great place to go if you just feel your wardrobe is missing something and don't want to break the bank, you'll spend half price here then you would getting them new, definitely a great place to shop.”
“Today was $1 pajama day. It ran smoothly,had plenty to choose from. My total before sale price was $240ish and the final total was $ 44. I thought I had blew my budget. Can't wait until next year!!!”
“The staff were very friendly here, one girl (i did not get her name) was very helpful with helping me through the process of selling my clothes to them. The wait was not long at all (I went on a sunday early afternoon) and I received a pretty decent payout for the amount of items I took in. I do wish they told me why some of my items did not get taken though. I would 100% come here again”
“Friendly associates and even friendlier cat, he definitely likes his pets.
Update: Not changing my initial review, Staff was nice, but the atmosphere for me has changed, went to the crow party,4/18 felt totally out of place, no friends, no interactions, felt so outta place I just left and never feel like going back. I'm not saying don't, you should definitely go give it a visit, I'm just saying I won't again and if you see Sam (The Cat) show him some love he seemed down when I was there.”
“Having moved many times and used a number of moving companies, Pathways was among the best, if not the best in my experience for several reasons. First, the company adapted to a Saturday schedule to accommodate our family's schedule. Also, they were consistently available to answer questions and provide reassurance, e.g., their ability to handle a difficult weather circumstance on moving day. While the crew arrived earlier than expected, it turned out to be a good thing because the move required more adaptation than expected (which might have been anticipated?). The crew was both professional and personal while being efficient and experienced at their job. I would highly recommend Pathways to anyone. Thank you.”
“The staff are absolutely incredible and one incredible man even helped me disassemble a whole table and load it into my car without hesitation. Will definitely be returning for any thrifting in the future!”
“It’s honestly my favorite boutique! It’s such a quant little boutique that offers all types of retro styled clothes and accessories. They sell a large variety of women’s, men’s, and children’s clothing and they have the cutest vintage trinkets. Randi the owner is absolutely amazing and so so sweet. I come whenever possible to help support this small business. ??”
“Don't expect ro stay past closing time, not even one minute! They about kicked me out! The employees converged on me like a bunch of bouncers. Wouldn't give me 30 seconds ro check on something. I was in retail for 30 years and stayed late hundreds of times, even an hour past closing. Its about selling. They closed at 3pm!”
“Great variety and great prices. My only reason it is not a 5 star review is the checkout process. You need to take your items in nothing other than your hands and arms to bag your own items. Awkward when you have many small items. It does not flow seamlessly and seems to slow the register down actually.”
“Every thrift store is a hit or miss. If you’re looking for a quick place to try on clothes, typically the waiting rooms seem to always be full and/or the staff are not helpful in getting one opened for you. They just walk past and ignore. The cashiers aren’t rude or anything, but aren’t super kind either.
Overall, service is sub-par oftentimes but not always. Store is organized, although clothing sizes ALWAYS seem to be in the wrong section. There’s a decent selection most of the time. Prices are still under what “brand new” stuff would cost.”
“Stopped in for the first time today! I was surprise lf how large this store is. Nice selection of items, both clothing and hard goods. Pretty furniture and cute clothes. We’ll be back!”
“The staff and management here are wonderful. So much appreciation for all of them and their line of work. Kathy, Sammy, Jacob, Carlie and so many others (I do not know all the first names) are first class in retail customer service. Thank you for all that you do and providing a clean store and friendly service. In case you don’t hear it everyday you are so appreciated and loved!”
“Picked up a couple of books. They had a decent selection of books. It was a bit more run down and hap-hazard.
Visited on a Saturday afternoon.”
“Great deals on bread, rolls, bagels, etc. These are items brought back from delivery runs to local stores. A loaf of bread was only $1.25. Some products are slightly past the sell date but still fresh. Aunt Millie's makes good stuff too...literally worth a trip.”
“I didn't know this was around but stopped by to check it out. It's like most other Goodwill stores. It was clean, organized and spacious. Kinda off the beat on 4 mile but a good visit”
“I think it’s important to recognize people, especially in customer service that you can tell her just kind and helpful. Bobby today went out of his way to get me a price and then happened to be the one that cashed me out. He was super personable and funny and made my experience that much better. Thanks, Bobby!!”
“Our renovations are complete.
Come and see the new store.
Make sure you look around ,everything has moved to a new spot.
We do this so we can give bibles to those that need to meet Jesus!!!
Thanks for supporting us!!”
10:00 AM - 2:00 PM
1054 Leonard St NW, Grand Rapids
Thrift Stores
“This is a great little thrift store I always find something in here and the people that volunteer in there to run the store are so nice and friendly I love going in there!”
“I'm not a HUGE FAN of Goodwill. The two negative things are this:
1: they currently have no public Wi-Fi apparently they were hacked
2: the puzzle that I picked out and brought to check out had a sticker on it that said a $1.99 but there was a Goodwill sticker on it that they were charging $3.99 the cashier was kind but he said oh somebody was supposed to take that off and I said all right well aren't you supposed to give it to me at that price? and NOPE I left the store with nothing!”
“Clean store, but prices are high. Staff is friendly, items are categorized nicely. Overall, good location, just not my top location to visit, but would visit again.”
“My mom and I shopped here for clothes to wear on our vacation (lots of mountain climbing and hiking). They had a decent selection for our sizes, but very little for for my kids (ages 8-14). The prices were fair and the staff was friendly.”
Open 24 hours
210 28th St SE, Grand Rapids
Thrift Stores
“Receiving is on southwest corner. You'll turn into the east driveway and snake your way around the back (it's 10 mph for a reason). It's a fairly easy blindside back, but watch out for the fire hydrant and the poles on your left. And GOAL!”
“Well laid out, great customer service, excellent prices.
I stopped in quick for a few items. Found the most adorable teapot, but they also had the decor items that I needed.”
“It’s very nicely kept, theres alot of high quality products at fair and affordable prices. The staff is also kind and welcoming, willing to strike up a conversation, and also really helpful when it comes to locating items throughout the store. I recommend. :)”
“Very nice staff. A very nice lady helped me with at the jewelry counter and didn't make me feel rushed or like she had more important things to do and I appreciated that. The process are a bit on the high side for a thrift store but only in the Vintage section so it's understandable. And they had vintage items you don't see in thrift stores usually so that made it more interesting. I found several nice things. I will be sure to come in again next time I'm in that area.”
“This is a nice Goodwill. I drove here several times from a distance and only found one item recently. Still, at least there was a variety of hard goods, not badly priced and I didn't fly in and out of the store. I stayed for a bit to consider some things. That's what a thrifter wants.”
“I came here for the second time just a few days ago. The outside of the building was very clean and plenty of parking space. The inside was warm and inviting. Friendly staff, great customer service. Large selection of items to look through. I will be returning to this store. Thank you goodwill”
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“Love this place. New Life Thrift Store is clean, easy to shop, and has way better finds than most thrift stores. The staff was welcoming and helpful, and the prices were solid.”