AutoZone on E. Michigan Ave. in Ypsilanti is a leading retailer of auto parts and accessories. The staff are described as amazing, kind, professional, friendly, and good people who take pride in helping others. Reviews note employees who go above and beyond, provide great customer service, and create a wonderful experience. Customers report that the team is helpful and will test parts right away, even when busy. After a poor experience at another location, one customer found this team to be extremely apologetic and helpful. The service leads to customers feeling more than pleased and looking forward to returning.
Fast friendly service Tammy in Commercial is the bomb.
December 2025
William and Jamie helped me SO MUCH today. They were both kind and knowledgeable and truly helped me understand what needs to be fixed in my vehicle. They took the time to explain difficult terms, and took the time to change my headlight for me. Thank you for all of your help and I will be coming back!! Highly recommend... read full comment
November 2025
Phenomenal service!! I stopped in because I was having battery issues and Braeden jumped to help me not only find the right part I needed but also install it for me no questions asked!! A total life saver!