Extra Space Storage on Carpenter Road in Ypsilanti provides a large selection of storage units, including drive-up, climate-controlled, and non-climate-controlled options. The facility features exceptional security with electronic gate access, a manager living on site, and is ADA compliant. Amenities such as wide drive aisles, drive-up access for vehicles, loading docks, convenient freeway access, parking spaces, and available golf carts make moving items hassle-free. The location is noted for being super easy to access and conveniently located. Customers report a great experience, describing the process as smooth and the units as incredibly clean, with visible efforts in pest-proofing. The staff is consistently highlighted as helpful, encouraging, super nice, personable, welcoming, and providing awesome customer service. They are known for going above and beyond, offering great deals and good prices, and assisting with practical needs like finding push carts or resolving billing issues. The professionalism and commitment to exceptional customer service make this location highly recommended for anyone seeking a storage unit.
