KeyBank, based in Cleveland, is one of the largest bank-based financial services companies in the United States, offering a range of services including retail and commercial banking, investment management, and consumer finance. Customers report positive experiences with KeyBank, highlighting the friendly and helpful employees. Many have noted the quick account opening process, often taking less than 20 minutes. New customers appreciate the welcoming atmosphere, with staff offering drinks while they wait. One customer mentioned opening a student account with no minimum balance, making it accessible for young people. The branch manager is described as friendly and efficient, guiding customers through the necessary steps with ease. Additionally, employees are recognized for their dedication, with one staff member praised for their hard work and charisma. Overall, KeyBank provides a supportive and efficient banking experience for individuals and families.
Very good service good people thanks to all employees
May 2024
the employees were very nice, and I opened a new account not taken for more than 20 minutes. also the service was very good...
February 2022
Kris is the man! He was hustling all over the place making plays for the customers!! Dawn is new but you can tell she is obtaining the ins and outs of Key Bank and is super nice and charismatic! Great experience thus far ???
