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“We did not have an appointment so we waited a little while but the staff were great and super helpfull. We opened a bank account and everything was explained good and it was easy to understand. Will recommend.”
9AM - 5PM
3175 Clark Rd, Ypsilanti
Banks
“I had a great experience at PNC Bank. The staff was friendly, professional, and very efficient. They handled my banking needs quickly, and the branch was clean, organized, and welcoming. I truly appreciate the excellent customer service and would highly recommend this branch to anyone looking for a reliable bank.”
“I absolutely Love the Bank of Ann Arbor in Ypsilanti, I moved to Michigan from Arizona in Aug 2025 and brought my divorce settlement with me and Tamar and Lakesha have been so Helpful with all of my needs. They Always take the time to help me and are very professional. This is my Bank forever
Judy”
9AM - 4:30PM
2225 Washtenaw Ave, Ypsilanti
Banks
“I was new in town and had done previous banking with Key in Ohio, same as my family. I actually opened my first ever savings bank account at a Key branch when I was a young kid and they offered those accounts for kids. Anyways, the employees were very nice, asked if I wanted anything to drink while I waited for the branch manager to set me up with a checking account. I only had to wait between 5-10 minutes, I could see she was finishing up a call. She was super friendly and walked me through the process. I believe I opened a student account or young person account with no minimum amount of money to open. I moved here to be a Washtenaw Community College student. So it was free to open the account. The manager made it a quick and easy process: two forms of I.D. and a couple signatures and I had my very own checking account with debit card. Thanks Key bank!”
9AM - 4:30PM
5300 Willis Rd, Ypsilanti
Banks
“Every single time I go in I am greeted with friendly and efficient service! Highly recommend to anyone opening accounts for teenagers! They made it very easy. Hats off to Tracy!”
9AM - 2PM 2:30 - 5:30PM
900 Oakwood St #370, Ypsilanti
Banks
“Recently became a part of the University of Michigan Credit Union. The waits can occasionally be long and their ATM doesn't allow deposits, but the staff are friendly and knowledgeable. Nice to have a UMCU branch in Ypsilanti.”
“Every time I've gone there, I've had a great experience and Cathy always greet me with a beautiful smile, she knows how to get the job done, and fast. The other people that are there have been very nice also, I don't know their names but they're all treated me fine! Thanks for the great service I have received! ?”
9AM - 5PM
2250 W Michigan Ave, Ypsilanti
Banks
“The people at the bank are wonderful and helpful. My problem is with the telephone service I just received in which five different people kept me on the line for almost an hour without resolving the issue that they all clearly acknowledged I was having with the online banking app and leaving me with no recourse except to complain about them on social media, which often gets their attention. When that did not yield results, I visited the branch bank and was helped by Jennifer and Tamara who struggled through the same telephone maze that I did and got the problem resolved but it took them through four or five telephone agents and almost two hours. Again, the problem here is with corporate online banking service and NOT with the wonderful people at the branch location. In fact, I am awaiting a call right now because my online banking is not available for me to use again!”
“Great service and a wonderful experience! The service was excellent, the staff was friendly and welcoming, and everything was done with great care. I’m very happy with the service and would definitely recommend this place to others!”
“My personal experience as a credit union, is they operates with a focus on benefiting me as a member rather than maximizing profits, which resonates with individuals looking for an institution that genuinely cares about their financial success.”
“I had a wonderful experience working with James and the rest of the team at 5/3rd in Ypsi. The team was hospitable, helpful, and understanding to our situation. We came to James in late April/ early May of 2024 with an account that had some issues. I work with an activist organization and our account is almost 10 years old. James was able to help us with all of our questions and concerns! I can’t speak to rates, or account specifics, but I highly recommend banking here if you’re looking for a helpful and happy team to facilitate your banking!”
“Some details are unwelcome to share since Banks are businesses with extremely sensitive data sets/transactions. However, Hillary H. was my banker, and like the rest of the staff, she was professional & knowledgeable. Excellent place to do all your modern day banking .”
Open 24 hours
7150 S Huron River Dr, Ypsilanti
Banks
“Kimberly was a great help she answered all my questions and Helped me set up my auto payment, very Great Customer Service and things were done in a timely manner.”
9AM - 4:30PM
1442 E Michigan Ave, Ypsilanti
Banks
“Jessica @ the East Michigan Branch helped me clear up an issue with my accounts from a previous employee. She insisted on doing what she could for me and called multiple people to help me. In the end she had me taken care of. Thanks to her I saved money, time and peace of mind. I'll keep using this branch and this Bank service, happily, if employees like Jessica are there for me like today. Thank you again Jess!”
“I went here a few weeks ago to take out some money. My university had refunded some tuition money ($7900). I was able to get in-line and to the counter pretty quickly. The teller was really polite and took care of me really well. She didn't give me any hassles and was able to get me my money while being super nice! Really recommend this place. The people are nice!”
“The staff at this location are very polite and helpful! I came in with a hefty request, and they went above and beyond to help me out. I'm very thankful for this team!”
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“I met with Heather Marks on Friday to discuss current CD rates and offers. Heather was amazingly helpful. She had all of the information, she answered all of my questions, and she made the entire process so easy. This branch of Parda has always provided friendly and outstanding service….it is what customer service used to be.”