Tree Fort Bikes is a business known for its best prices, often matching or beating other retailers by a couple hundred dollars. Customers highlight a helpful and knowledgeable team that provides awesome service. They are responsive, answering questions promptly by email and following up with phone calls. Orders are shipped out the same day or very promptly, with excellent packaging and super quick, often free, shipping.
The staff always tries their best to accommodate customers, fitting them in for urgent repairs and going above and beyond to solve problems. They are willing to listen and provide honest advice, never trying to sell unneeded items. Even when facing uncommon issues like a major manufacturing defect, they are incredibly helpful in resolving it, working to ensure customer satisfaction from hundreds of miles away. This consistent reliability makes them a first go-to for biking needs, earning strong loyalty from customers who would not hesitate to purchase from them again online or in person.
