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November 2023 by lett sari
This place is the best!!! Very knowledgeable and the best staff.
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September 2023 by Ron Heltemes
Great service and quickly taken care of.
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May 2023 by Erin Olson
Very good customer service. Went and picked up a uforce 600. Machine was very clean. Had the front and rear windows put on and they were installed perfect. Everything about the machine was explained to me when I purchased it. Will definitely buy from them again.
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May 2023 by Dennis Preble
Andrew was very good at accommodating us. He went above and beyond to make sure we were satisfied. Friendly atmosphere and Andrew was very knowledgeable about the CF Moto line of machines and accessories. We had a great experience and 100% recommend FIRM.
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January 2023 by Nathan Ward
Shout out to FIRM for helping us figure out our depth finder power issue! Great customer service and they went above and beyond to make sure we had a good day on the lake!! They also had the part we needed on hand! Very helpful and parts were very reasonable! Thanks for all you do!
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January 2023 by Sue Weitnauer
We bought a new motor for our boat this spring and while we were boating the steering went out. We were close to shore so just floated in and called Scott, the owner. Scott and his mechanic drove to us on a Saturday late afternoon and fixed it right there on the water! Incredible service!!!
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January 2023 by Eric Simmons
FIRM is one of the only boat service businesses that had a bimini top part I was looking for between the Twin Cities and Aitkin. Their parts and service people were honestly interested in helping as best they could and that's appreciated - Not focused solely on sales and a helpful business in the area.
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January 2023 by James Zeese
You have probably had a long day, but a more gracious and welcoming attitude would be nice. It’s Basic customer service 101.
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January 2023 by Alec Mulvey
Knowledgeable staff, great to work with. Quick service, couldn’t be happier .
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January 2023 by mark fitzgerald
Dawn and everyone there was super helpful and quick to respond I would highly recommend them.
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January 2023 by Warren Hess
Good service. The prices are a little high
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January 2023 by Charlie Brannon
Good home town service with smiles ?
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January 2023 by Jeremy Munger
Helpful staff and friendly service.
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January 2022 by jeff bias
We were up visiting MN for our annual fishing trip from Vegas and ran into a power issue on a local lake. We loaded up and ran over to Firm Farm Island Repair & Marine after checking all our fuses and batteries. They were nice enough to come out and take a quick peek and found the issue pretty quickly. Brad is the gentleman who was nice enough to help us out. Thanks Brad, and thanks to Firm Farm Lake Repair & Marine for getting us right back out on the water!
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January 2022 by Bryan Yaroscak
Worst possible dealership for In Minnesota. Bought a brand new CFMoto didn’t even get 1000 miles out of it so dropped it off and it sat there for 5 weeks with them telling me they are working on it and it will be ready mid June. Now the owner calls and says nope they found sand in it so it is no longer covered and I am out 10,000. So thinking about buying a CFMoto??? I would highly reconsider and definitely not through these crooks.