“We recently found ourselves in a stressful situation after realizing we were short six boxes of flooring — flooring that was no longer being made. After calling all over the country, we reached out to Hometown Building Supply, and I will forever be grateful that we did.
From the very first phone call, Nina went above and beyond for us. Not only did she track down the exact boxes we needed, but she also took care of every detail of getting them to us all the way in Roswell, New Mexico. She put the boxes on a pallet, wrapped everything securely, measured it, and sent the exact dimensions so we could create a shipping label. Most stores would have stopped there, but Nina didn’t.
Because the pickup had to go through a freight service, she personally contacted the carrier, coordinated with them, and made sure the shipment was handled correctly. What could have been one of the most frustrating and stressful experiences turned out to be completely seamless — all thanks to her. She took care of every detail like it was no big deal, even though we know it took time, effort, and genuine care.
Ryan also stepped in to help, and together they made an out-of-state, complicated shipping situation feel effortless.
It is incredibly rare these days to find a company — and people — who take this level of pride in customer service. We are 1,000% satisfied and would recommend Hometown Building Supply to absolutely anyone. Even from hundreds of miles away, they treated us like neighbors.
Fantastic company. Exceptional people. Five stars all the way.”
“One of the best hardware stores I’ve been into. Great owners! Friendly employees with great knowledge. Well stocked with just about anything a person would need.”
7:30AM - 5:30PM
312 2nd St NE, Aitkin
Hardware Stores
“Such a wonderful small-town hardware store! The team is always so helpful and thoughtful, and you can really tell it’s a family-run business that cares about its customers. They always seem to have everything you need, and if not, they’ll go out of their way to help you find it. A true gem in the community!”
“I'm working on my RV and went looking for parts. I had 1 lady helping me, and when she wasn't sure what was needed, another came to help, and the parts were exactly what I needed. Great store, great service, completely recommend this ACE for hardware needs”
“I needed a replacement part for my chainsaw & figured I'd call ahead to see if they could help me. A few other hardware & power equipment shops were not able to provide or order the part.
I called, but no one answered. With all the 5 star reviews, I figured it was because they were busy. When I pulled up, they were definitely busy; yet unlike so many places now, I was immediately acknowledged & welcomed by the folk working. They were able to find the part I needed & allowed me to double check it was the right fit just in case. I'll definitely be coming back for any chainsaw or Arborist supply needs when I'm in the area.”