Advance Auto Parts at 1610 E Main St in Albert Lea is a helpful and reliable store for automotive needs. The staff is knowledgeable and friendly, offering great service and support. Customers appreciate the staff's willingness to go above and beyond, such as one employee allowing a customer to use a truck to move. The store provides a variety of free services, including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling, making repairs easier and more affordable. The store offers popular brands like FRAM, Carquest, and DieHard batteries, with options for same-day or quick online orders. The loyalty program, Speed Perks, helps customers save money on parts, store items, and gas at Shell stations. Customers have had positive experiences with the store, noting decent parts quality and excellent service, especially when handling issues like incorrect orders, which the staff resolve fairly and reasonably. Overall, Advance Auto Parts provides cost-effective solutions, helpful staff, and convenient services, making it a good choice for those needing automotive parts and repairs.
Barb was absolutely outstanding and provided me with the best customer service I've ever experienced! Words can't describe how helpful and knowledgeable barb was ! Two thumbs up
March 2024
I'm a commercial customer. They always do their best.
July 2023
Attention and parts that do not have your acceptance, they order it and they have it on time, good service
