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June 2024 by Heather Hoffman
Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.
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May 2024 by Edward Dominguez
Great experience!!! Amazing service!!!
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May 2024 by Djayy
Sammie’s Great ! With Her Amzing Hair
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May 2024 by Samuel Hames
Awesome service- swift, walked out with a smile on my face!
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May 2024 by Hailey Cashman
I had one of the best experiences with Sammie. They were very patient and kind.
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May 2024 by Natalia Rudo
Tsadik and the manager Sammie were terrific! We added a line to our account and they didn’t have the phone in stock we wanted so the manager went out of her way to go run to another store to get it and Tsadik did an awesome job setting us up with it!
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May 2024 by Amber Nicks
Sammie, store manager at this location was the best representative I've ever worked with at AT&T store. She was able to get my bill lowered, even with new phones!! She also set me up with their product, home tech protection, that covers/protects all my electronics in my house without having to have proof of purchase. I could not be happier with my service, both with Sammie and devices. Thanks again for your amazing customer service!!
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April 2024 by Seth Engen
Zydiek was working. Guy deserves a raise. Professional, kind and beyond helpful. Can’t say enough!!
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March 2024 by Brian Rhodes
Was very helpful, knew EXACTLY what all to do to switch everything to a new phone.
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March 2024 by Alex Litman
Kevin is always super helpful and created the perfect solutions for me.
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March 2024 by Alex Richardson
Unprofessional customer service. Long waiting times. They will do anything in their power to make a quick sale.
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March 2024 by Lao Vang
Great customer service, got me in and out quickly, very helpful, Kevin Lee was the sales rep, he went the extra mile and beyond. Highly recommend
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March 2024 by PaNhia Vang1
Great customer service . Kevin got me and my daughter 2 tablet for the price of one . He knows what he is doing . He helped set both our tablet up within 30 mins or less . If I can give him a ten star I would.
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February 2024 by Emily Rehlinger
I'm pretty fed up with the lack of help from in store or call center customer service with AT&T. I purchased a new phone back in 2023 and was not made aware at the time that a trade in was required, so come to find out on our bill that I'm being charged the full price of the phone due to not mailing the old phone in within 30 days. I went back to the store to see if there is any way to still honor the trade in even though it's late, and the employee answered like they were reading off a script and couldn't help me or direct me to anyone who could help me. I called the customer service phone number and again less than helpful.
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January 2024 by Troy Halverson
Just sat in the store for a half hour as the store was filled with people. Didn't see anyone who worked there. Terrible service.
