The AT&T Store in Andover offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight terrific and great customer service. Staff are described as very helpful, going the extra mile and beyond, and making customers feel that their trips were worth it. Specific employees are noted for outstanding service, with one manager going out of the way to retrieve a phone from another store. Service includes getting bills lowered even with new phones, setting up devices quickly, and providing helpful product options like home tech protection. Customers report being very happy and highly recommend this location for its amazing customer service.
Waited 10 minutes, but he was kind and was able to lower my bill a bit by looking at it.
October 2025
Great experience! The store manager took the time to help me switch companies and made everything easy!
October 2025
Tsadik did a great job helping us fix issues we had with sign up at the Cambridge location. He explained the details and ensured we understood what he was doing. He was very helpful! Will return here.
