The AT&T Store in Andover offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Reviews consistently highlight terrific and great customer service. Staff are described as very helpful, going the extra mile and beyond, and making customers feel that their trips were worth it. Specific employees are noted for outstanding service, with one manager going out of the way to retrieve a phone from another store. Service includes getting bills lowered even with new phones, setting up devices quickly, and providing helpful product options like home tech protection. Customers report being very happy and highly recommend this location for its amazing customer service.
Cameron helped my wife get a great price here with her. Very helpful staff!
June 2026
I worked with Carter today and he was fantastic!!! Was extremely helpful and very very friendly!! Don’t just take my word for it go into the store and see for your self
April 2026
Our issue has handled by a very knowledgeable, calming and professional young man. We were in and out of the store in less than 30 minutes; completely satisfied with our excellent customer service.