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“Tom D was awesome! He helped us set up and activate an iPhone 15 and a new IPad. Great customer service skills and patience. Did a nice job answering all our questions and made our experience great!”
“Sam was amazing. She helped my family upgrade all of our phones and had amazing product knowledge and patience. Would definitely return to this store to work with her again.”
“David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.”
“Customer service from Yousef was fantastic. Courteous, kind and delivered everything he had promised over the phone. Second to none. I would highly recommend this location!”
“Best new phone experience ever! Jabbar was the only one on duty, servicing multiple clients at the same time—yet he gave enough time and attention to everyone. He found us a new plan plan that made more sense and costed less, transferred data to the new phone, and set up the new phone with no glitches.”
“This Cricket Store is AWESOME!!! Stevie the store manager goes out of her way to make sure your order is exactly right! My brand new phone was so messed up, but I didn't get insurance! She made sure I got a replacement through the warranty on the phone!! Several times I had to go back and she was WONDERFUL!! IF You're going to buy a Cricket phone and you need to have your Cricket phone looked at or have questions go to this Cricket Store in Coon Rapids, located by the Walmart Store!! I was hesitant about switching over from ATT to Cricket. I'm not sorry one bit because of Stevie the store manager!! I highly recommend this Cricket Store in Coon Rapids over any location!!”
“Do you want the address young lady helped us out. I was trying to put a SIM card into a new phone I picked up. There was a problem with the phone. The young lady figured it out and it'll work out.”
“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”
“Absolutely wonderful staff. We only waited about 5 minutes. They were knowledgeable and patient with each customer. Susie ensured we were getting the best products for our family and was very kind!! Top notch!”
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“Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.”